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  1. #1
    Service Manager 2,500+ Posts
    BH-423/363, Good, Bad, or just not so Ugly...?

    Hansoon's Avatar
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    BH-423/363, Good, Bad, or just not so Ugly...?

    Having our first experiences with the BH-363/423 series and I basically like the machines. (Yes, this is an "old" generation but we are Indys and always "behind") We would like to upgrade several of our rentals with it which are now BH-350's and (BIG LOL) Di-450's.

    Question: Are there any issues I should know with these machines? Any hints? Any do's or don'ts?

    Thanks in advance for your input guys.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  2. #2
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: BH-423/363, Good, Bad, or just not so Ugly...?

    If you have customers who do a lot of large volume scanning there are a few mods and part updates on the DF you should do. Washers, front and rear lever assy in the feed system, checking the tension on the reading motor, and replacing one of the flag sensors that gets worn down or you'll get a lot of 66-xx(I think that's the jam code). If you don't you'll have issues. Other than that I've not had any issues with the machines we have in the field. They are pretty good solid b/w boxes.

    Edit: There is one really bad thing about this box. When you go to do a PM and replace developer, bring a glove cuz those gears on that dev unit will tear your fingers right the feth up!
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

  3. #3
    Master Of The Obvious 10,000+ Posts
    BH-423/363, Good, Bad, or just not so Ugly...?

    blackcat4866's Avatar
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    Re: BH-423/363, Good, Bad, or just not so Ugly...?

    If you're seeing paper skew check the registration roller bushings. The grease gets very thick, and the drive side bushings (rear) will oval out. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Service Manager 1,000+ Posts
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    Re: BH-423/363, Good, Bad, or just not so Ugly...?

    The internal finishers are crap. Otherwise very good model. I enjoy working on them.

  5. #5
    Master Of The Obvious 10,000+ Posts
    BH-423/363, Good, Bad, or just not so Ugly...?

    blackcat4866's Avatar
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    Re: BH-423/363, Good, Bad, or just not so Ugly...?

    Quote Originally Posted by wseyller View Post
    The internal finishers are crap. Otherwise very good model. I enjoy working on them.
    Oh yes! I have a 40MB file of FS-529 modifications. Each internal finisher, depending on the manufacture date will have a varying number of these updates done. The worst is the tray lift gear pack mod. And Konica Minolta is still selling this same crappy finisher after three model number changes. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  6. #6
    Head Tech 500+ Posts SmellsHot's Avatar
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    Re: BH-423/363, Good, Bad, or just not so Ugly...?

    being able to reserve copy jobs and multitask(send fax while print job is running)on the device compared to the 250's will be a big plus for ur customers. Much faster scanning as well.
    As for service: I would agree with the above...internal finishers are indeed shit so don't bother. Doc feed has a few small parts bulletins(nothing major). the fusing units are not the greatest on these. I never seem to get the yield out of them. There is special firmware to turn off replace consumables. I've been able to stretch drums out to 2.5 times there yield.
    if ur comfortable with the 250 series these will be easy.
    Overall one of my more likable models...
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

  7. #7
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: BH-423/363, Good, Bad, or just not so Ugly...?

    If you can afford B454 its a much better design using a transfer belt same as the color machines. will run past 400K prints by only keeping paper dust cleaner clean.

  8. #8
    Senior Tech 250+ Posts MFPTech's Avatar
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    Re: BH-423/363, Good, Bad, or just not so Ugly...?

    Quote Originally Posted by Hansoon View Post
    Having our first experiences with the BH-363/423 series and I basically like the machines. (Yes, this is an "old" generation but we are Indys and always "behind") We would like to upgrade several of our rentals with it which are now BH-350's and (BIG LOL) Di-450's.

    Question: Are there any issues I should know with these machines? Any hints? Any do's or don'ts?

    Thanks in advance for your input guys.

    Hans
    Stay away as far as possible from this model or any Konica low-end monochrome model for that matter.
    If you enjoy the challenge then have fun with toner / developer sensor issues, fuser thermistors error issues, firmware and long file name issues, etc. Overall, an excellent unit to keep service techs employed!

  9. #9
    Field Supervisor 500+ Posts
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    Re: BH-423/363, Good, Bad, or just not so Ugly...?

    Quote Originally Posted by MFPTech View Post
    Stay away as far as possible from this model or any Konica low-end monochrome model for that matter.
    If you enjoy the challenge then have fun with toner / developer sensor issues, fuser thermistors error issues, firmware and long file name issues, etc. Overall, an excellent unit to keep service techs employed!
    Have to disagree with you on this one. The BZ423 range is easy to look after. If you were referring to the older 7020 range then yes, they were, at times, pigs of machines.
    I have two local authorities using BZ423s and they run well but like any machine, good working practices pay dividends. I have two of these in a meat factory, one is on 1.4 million and still going strong.
    I agree with previous posts about the embedded finishers, avoid if possible. Any things better than a Di450!!!

  10. #10
    Master Of The Obvious 10,000+ Posts
    BH-423/363, Good, Bad, or just not so Ugly...?

    blackcat4866's Avatar
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    Re: BH-423/363, Good, Bad, or just not so Ugly...?

    From FS-529 yesterday:

    Gear.JPG

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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