USER BOX

[halbrandenburg]

Has anyone got a trick up their sleeve to migrate USER BOXES and USER BOX contents from one Bizhub to another?

[pgramolini]

Hey Hal. Hmm I think KM just came out with a utility... Do you have access?

[halbrandenburg]

Hey Hal. Hmm I think KM just came out with a utility... Do you have access?

Yes I do. Do you have any information?

[pgramolini]

I have two possible ideas, one of which being import/export in page scope. The other is a utility I don't know off hand that is a complete backup for a multiple install if the confit is the same. I'll ask a colleague tomorrow and reply back

[halbrandenburg]

I have two possible ideas, one of which being import/export in page scope. The other is a utility I don't know off hand that is a complete backup for a multiple install if the config is the same. I'll ask a colleague tomorrow and reply back

Thanks. As an example, we run into this as a time consuming manual process when a customer is buying a new copier (like a C454e) and the old copier is a C652. There has never been an option in PageScope Data Admin for importing or exporting USER BOXES.

We are a full service dealer, with very experienced IT Techs, and this has always been a thorn in our side on installations. Sometimes it's taking hours to transfer box contents into manually created USER BOXES.

[emujo]

There are no "tools" to migrate user box data. You can use the HDD backup utility (PSDA Plugin) but this is an overnight process (back and forth). If I have a customer that absolutely can't live w/o the images in the user box, I have them download them to their PC and up load them back to the MFP after I create the new boxes. ( they can also print them out and re-scan). One option that I haven't looked into is Box Operator. Might save you some time, but KM has nothing like a export/import box program. Emujo

[pgramolini]

Thanks emujo. I learn something new everyday.

[pgramolini]

There are no "tools" to migrate user box data. You can use the HDD backup utility (PSDA Plugin) but this is an overnight process (back and forth). If I have a customer that absolutely can't live w/o the images in the user box, I have them download them to their PC and up load them back to the MFP after I create the new boxes. ( they can also print them out and re-scan). One option that I haven't looked into is Box Operator. Might save you some time, but KM has nothing like a export/import box program. Emujo

Btw, the new models CAN migrate user boxes, network data and a few other things. I think it's best to look at the new E series models. You're very knowledgeable, don't let it slip. If you want amplifying information, I can send it to you. Are you in a branch or dealer? Would like to talk with you more.

[halbrandenburg]

Btw, the new models CAN migrate user boxes, network data and a few other things. I think it's best to look at the new E series models. You're very knowledgeable, don't let it slip. If you want amplifying information, I can send it to you. Are you in a branch or dealer? Would like to talk with you more.

I would appreciate amplifying information. I work for an independent dealer. We have used PageScope Admin to migrate Address Books, Account Track, and User Authentication, but have never found a way to export and import user boxes and their contents.

What we run into is non-E Series machines with User Boxes, and need to export from them into E Series machines when a customer upgrades to a new MFP.

[pgramolini]

The new E series machines allow the user to configure "Share SMB File". This allows a USER box to be accessed and exported rather easily utilizing the SMB protocol. It is a newer function that was just implemented in the E Series models. If you need amplifying information, please do not hesitate to PM me.