BizHub C451 scans?

[copyman]

Customer says it is taking a very long time for
scans to be transmitted.Could take a 1/2 hour or
sometimes not show up in desktop scans folder until
next day! Sometimes have to scan 3 or 4 times for it to go through. Getting progressively worse as time goes by.

SMB scanning with standard controller, no fiery.

Any help appreciated

TIA

[Don N.]

Same thing reported on a C353 about a week before Hard Drive failed. Just a guess. I would take your laptop & test off network.

[Mr Spock]

I saw this on another Konica Minolta machine and it was a refresh setting on the users permissions setting (server environment scanning to users doc folder located on server).

[pgramolini]

Turn off IPv6 on the mfp, unless they are using it obviously. Turned it off at certain places and it helped with hiccups regarding some networks. Just a thought.