Thanks: 
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Dislikes: I'll try to post a pic. This machine is locked up. Says malfunction detected. Turn the main power off and on
no dice. I tries to trouble reset. No dice. And I can't even get into the utility mode. To look at any counters or anything. Any thoughts?
I'll try to post a pic. This machine is locked up. Says malfunction detected. Turn the main power off and on
no dice. I tries to trouble reset. No dice. And I can't even get into the utility mode. To look at any counters or anything. Any thoughts?
start up in trouble reset mode, dont touch trouble reset button when it appears and go into service mode at that screen immediately and go straight to service code history.
you will have to be quick as once the controller locks, so will service mode and you will have to restart the machine and try again.
Is that procedure in the book? I have been looking and looking for hours I. The book. I will certainly try this procedure. And get back to you. Thanks a mill!
It's simple, and works almost across the board on all KM machines:
Power Off, hold Utility and power On. Continue to hold Utility until you see the service mode.
If there is a CE password, you'll have to enter that.
Easy Peasy. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I've no idea how anyone would of done developer changes on bizhub 500 series without knowing this, unless you do it with the machine left on during the job.
It always would error on power on and wouldnt let you in service mode with a door open - If my memory serves me correctly.
but this was always how i restarted the machine and run adjustments after a PM on that series. I'm aware this is a 601, I am story telling, something all copier techs do at times
My guess is that our poster doesn't see many 601's, and is working primarily from manual reading, not experience. I find myself in the same situation with Toshibas these days. Little applicable Toshiba experience, but I can (and do) read a manual. In this way I consider myself to be a Generalist rather than a Specialist. When I started in the field I worked on Mita DC-313Z's exclusively for the first year. I could work on them in my sleep (Specialist). It takes guts and time under the bus to approach with only a manual, and willingness to look foolish (Generalist). =^..^=Originally Posted by EarthKmTech
I've no idea how anyone would of done developer changes on bizhub 500 series without knowing this, unless you do it with the machine left on during the job.
It always would error on power on and wouldnt let you in service mode with a door open - If my memory serves me correctly.
but this was always how i restarted the machine and run adjustments after a PM on that series. I'm aware this is a 601, I am story telling, something all copier techs do at times
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I am a little confused. yes I have a few of these machines in the field. not that many. I specialize in the bizhub 423 421 series. and the older stuff and newer color. I am aware how to start the machine holding the utility button and it comes to trouble mode. but I have just never had a machine just say malfunction and not state a code for me to work with. and it won't let me just go into the counters or utility to go into service.
as far as that bizhub 500 comment? you said you were story telling.. are you? because on a normal workin machine it is very easy to access the tech rep and replace developer and all the functions. this will not allow me to. I
I do appreciate your posts.. just trying to make it work
and I do post a lot on this site to help other techs.
thanks
brent
Had this on a Bizhub 751 on Friday and it was a transfer/sep cleaning assembly position error. A sensor had come away from its housing and therefore the copier didn't know that the cleaning assembly was moving. The sensors can also get covered in toner/dev with the same result.
[QUOTE=Guy Milner;449966]Had this on a Bizhub 751 on Friday and it was a transfer/sep cleaning assembly position error. A sensor had come away from its housing and therefore the copier didn't know that the cleaning assembly was moving. The sensors can also get covered in toner/dev with the same result.[/QUOT
Guy. Did the display show just exactly as mine does? With no codes?
I've seen this with a bent bracket inside the finisher that was preventing the stacker guides from performing their initial movements.
Pull out the stacker assy, and look towards the back. There is a metal guide of some sort that is only mounted on one end. It's about the size of your finger.
I've had this situation multiple times.
User may bend it while removing a jam. Now it blocks the movement of the rear stacker guide. Callout number 11 in top of the image. You'd hear a noise with this situation though.
stacker.JPG
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