i could disconnect the finisher. And see. But I don't hear any noise. It tries to warm up. The fuser is hot. Hourglass comes on. Then thr konica minolta. Then right to the screen
i could disconnect the finisher. And see. But I don't hear any noise. It tries to warm up. The fuser is hot. Hourglass comes on. Then thr konica minolta. Then right to the screen
so have you been able to get to the service code history at all ?
Had one like this recently. Turned out to be corrupted finisher firmware.
Last edited by tech51; 12-15-2014 at 03:26 PM. Reason: Spelling
ok after the reset and trouble mode. I was able to go into counters and reset counters and have it malfunction again
it came up with a c2701 code I think. then there it was as clear as day.. broken corona wire. I was expecting a code.. or something.. but I am sure the live corona was arcing out on the drum and this is how it works. anyways I couldn't be happier. and appreciate all the help. and now I know how to get into that service mode in this type of sitiation. generally with a code you can still access the service mode.. now I know. props to you all
brent
Congratulations! =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
If you don't turn on the switch to display jam/failure codes, these machines will show nothing. It's correct to enter service mode but don't reset the error until after you see it listed. Sometimes it shows it in the upper right hand corner of the screen in service mode.
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