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Thread: remote panel

  1. #1
    Trusted Tech 50+ Posts Konicoz's Avatar
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    remote panel

    Hey guys. I have a wonderful customer that's just down the road at a rural mine site, only 1600 kms away round trip. It has a transfer belt error (end of life) I know how to turn the machine stop at life error off and all that, but when I tell her to press this and press that she says its not doing anything......I love her.

    And she is screaming for someone come out and fix it immediately....have I mentioned I love her lots

    I know KM are able to allow remote panel control to access the service mode, I have never needed to use it until now. Does anyone have the short version or advice and save me hours of reading manuals. It will help save 2 days of driving for maybe 2 minutes to sort out the fault - or at least see the real fault..

    thank guys
    Hey what ya doing? - just screwing around.

  2. #2
    Field Supervisor 2,500+ Posts
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    Re: remote panel

    You will have to remote in, make the changes listed here..

    Remote panel--- CEPassword on, admin password must be complex… SSL ON, Remote Panel Server ON
    URL to access HTTPS://IPADDRESS:50443/panel/top.html

    Now you are operating MFP as if you were standing in front of it. Emujo

    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  3. #3
    Service Manager 1,000+ Posts
    remote panel


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    Re: remote panel

    Quote Originally Posted by emujo View Post
    You will have to remote in, make the changes listed here..

    Remote panel--- CEPassword on, admin password must be complex… SSL ON, Remote Panel Server ON
    URL to access HTTPS://IPADDRESS:50443/panel/top.html

    Now you are operating MFP as if you were standing in front of it. Emujo

    Now I want to play with this.
    Are you talking about the 12345678 admin pass?

  4. #4
    Field Supervisor 2,500+ Posts
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    Re: remote panel

    yeah, must be the 16 character and CE password must be enabled. emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  5. #5
    Service Manager 5,000+ Posts
    remote panel

    copier tech's Avatar
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    Re: remote panel

    Much easier to talk her through resetting the life stop surely, is there anyone else there you could talk to? Some users are more "practical" than others.

    Bound to be a youtube video, if not film one yourself & send email her the link!
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
    Trusted Tech 50+ Posts Konicoz's Avatar
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    Re: remote panel

    I know the lady goes on leave today so I will get another operator to try - might have better luck with her

    thanks emujo I will try it with some one closer and see if I can do it..
    Hey what ya doing? - just screwing around.

  7. #7
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: remote panel

    Get her to do the new release procedure over the Phone.
    Can you change all of this settings on PageScope?

  8. #8
    Trusted Tech 50+ Posts Konicoz's Avatar
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    Re: remote panel

    Duh can you believe I come all the way here and press the buttons and voila - working- aaaarg such a long way to travel for that......

    I am setting up that remote panel- it's 23:30 and maybe just a little tired - where do I find the SSL??

    thats the certificate isn't it??
    Hey what ya doing? - just screwing around.

  9. #9
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    Re: remote panel

    I would recommend deleting the installed certificate 1st, then create a new self signed as it will be based on their network settings. Next, enable SSL for user and admin modes, and finish by turning on "SSL Only" under OpenAPI, TCP Socket, and WebDAV server settings. Restart and you're good to go. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  10. #10
    Senior Tech 100+ Posts
    remote panel


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    Re: remote panel

    Quote Originally Posted by emujo View Post
    You will have to remote in, make the changes listed here..

    Remote panel--- CEPassword on, admin password must be complex… SSL ON, Remote Panel Server ON
    URL to access HTTPS://IPADDRESS:50443/panel/top.html

    Now you are operating MFP as if you were standing in front of it.
    Doesn't that 50443 depend on what router port is forwarded to the machine?

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