BH C452 drum chips

[Desert Rat]

copier tech,
I went into service to system 2/software switch setting/
entered 51 and entered the hex number, did the same for 55.

Backed out of service mode and checked under utility/counter button.
The Icon for the consumables is still there.

Went back into service and checked the settings. They did not change.
I re entered, backed out of service and cycled the power.

Same result. am I missing something here?

CE mode is that the same as service mode?

I did not see anything for "billing".
I get the feeling I am looking in the wrong place.

What do you think?

Thanks

DR

[Synaux]

copier tech,
I went into service to system 2/software switch setting/
entered 51 and entered the hex number, did the same for 55.

Backed out of service mode and checked under utility/counter button.
The Icon for the consumables is still there.

Went back into service and checked the settings. They did not change.
I re entered, backed out of service and cycled the power.

Same result. am I missing something here?

CE mode is that the same as service mode?

I did not see anything for "billing".
I get the feeling I am looking in the wrong place.

What do you think?

Thanks

DR

Sorry for giving the wrong info...i didnt have the bulletins for the c652s readily available....are you power cycling with the main power switch?

[copier tech]

You will need to update the firmware if the machine wont fix the hex settings

[Desert Rat]

Synaux, no I would close out the service mode then cycle the power.
I will use just the main pwr today & pwr dn from the hex setting screen.

Copier tech, the hex setting does stay there where I set it.

Thanks for checking up on me

DR

[Albonline]

firmware update required to allow you to change those addresses

[Synaux]

copier tech,
I went into service to system 2/software switch setting/
entered 51 and entered the hex number, did the same for 55.

Backed out of service mode and checked under utility/counter button.
The Icon for the consumables is still there.

Went back into service and checked the settings. They did not change.
I re entered, backed out of service and cycled the power.

Same result. am I missing something here?

CE mode is that the same as service mode?

I did not see anything for "billing".
I get the feeling I am looking in the wrong place.

What do you think?

Thanks

DR

For the IU stop setting:
1. Press the Utility/Counter key.
2. Touch [Meter Count] on the touchscreen.
3. Touch [Check Details] on the touchscreen.
4. Press Stop, 0, 0, Stop, 0, 1.
5. Press Stop, 0, C.
6. Touch [IU Life Stop Setting] on the touchscreen.
7. Touch [No Stop] on the touchscreen.
8. Touch [END] on the touchscreen.
9. Touch [Exit] on the touchscreen.

Sounds like you need to update the firmware either way....

[Desert Rat]

OK, those directions make more sense. I was only changing the software switches. I will use this sequence today and let you
know how I fair. Upgrading the firmware is usually a good thing to do, as long as the next version is sorta bug free.

Thanks for the info

DR

PS It's challenging being an indy I don't get the tech letters.

[copier addict]

OK, those directions make more sense. I was only changing the software switches. I will use this sequence today and let you
know how I fair. Upgrading the firmware is usually a good thing to do, as long as the next version is sorta bug free.

Thanks for the info

DR

PS It's challenging being an indy I don't get the tech letters.

What Albonline meant is, there is special IU life enhancement firmware that has to be installed before those soft switches can be changed.
Hope this helps

[Synaux]

I meant to edit my post...but god side tracked here at work...

Desert Rat, it is not a firmware upgrade, but rather an enhanced firmware or "special firmware" version: GC4-C4

[Desert Rat]

Well, today I followed those instructions and got into the enhanced security mode and found a setting for life stop.
It was set to stop. I changed it to "don't stop". I think I just powered down from there. Was that right?
Check the consumable life under utilities and the IU life indicators were still there, at the same levels. I guess I expected that
consumable life display to disappear?
At any rate I made the setting. And yes the software changes did fix, as far as I can tell. But only time will tell for sure or
is there another place to check that the setting took?

Thanks for all your help. You guys really know your stuff. And thanks for sharing with me and everyone else.

DR