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  1. #1
    Senior Tech 250+ Posts
    Konica Minolta C280 Image

    mearmi's Avatar
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    Konica Minolta C280 Image

    Any one can advise about this problem? From ADF and Platen we are getting same image (See Attachment).

    Might be something is wrong with the scanner while transportation.

    Thanks and Kind Regards,

    Mearmi
    Attached Files Attached Files

  2. #2
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: Konica Minolta C280 Image

    Hehe thats bad. Try to pull up on the front left corner of the scaner while making a print.

  3. #3
    Senior Tech 100+ Posts hotfuser's Avatar
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    Re: Konica Minolta C280 Image

    Quote Originally Posted by mearmi View Post
    Any one can advise about this problem? From ADF and Platen we are getting same image (See Attachment).

    Might be something is wrong with the scanner while transportation.

    Thanks and Kind Regards,

    Mearmi
    Yes pull the left corner up. I have even put a piece of 2x2 wood in the corner as a support

  4. #4
    Service Manager 1,000+ Posts
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    Re: Konica Minolta C280 Image

    look closely at first mirror, think it popped off the clip.

  5. #5
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    Re: Konica Minolta C280 Image

    Quote Originally Posted by hotfuser View Post
    Yes pull the left corner up. I have even put a piece of 2x2 wood in the corner as a support
    This would make more sense to me. Doesn't sound like lifting the adf a little would help since it happens on the glass also.

  6. #6
    Senior Tech 100+ Posts hotfuser's Avatar
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    Re: Konica Minolta C280 Image

    Quote Originally Posted by wseyller View Post
    This would make more sense to me. Doesn't sound like lifting the adf a little would help since it happens on the glass also.
    No not lifting the ADF the corner of the scanner unit itself. There is nothing supporting the front left corner so if it has been lent on it will dip in that corner.

  7. #7
    Master Of The Obvious 10,000+ Posts
    Konica Minolta C280 Image

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    Re: Konica Minolta C280 Image

    We used to call this the Ricoh Bear Hug. Mid sized Ricohs from the middle 1990's were particularly prone to someone leaning on the scanner and bending the frame. Let's call her Bertha.

    Pull the machine away from the wall and go around behind it. Grab the machine with a bear hug under the scanner. When noone is looking pick the machine up off the ground. you may have to do this a couple times to get the desired effect.

    Our in-shop tech uses an automotive scissors jack, and knowing the desired measurements, jacks the scanner up a precise amount. Since I never seem to see the same model twice, I would never know what those measurements would be.

    Until you get this resolved you won't be able to complete a stabilization and gradation. The machine will error out. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #8
    Senior Tech 250+ Posts
    Konica Minolta C280 Image

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    Re: Konica Minolta C280 Image

    Quote Originally Posted by Albonline View Post
    look closely at first mirror, think it popped off the clip.
    Thanks for your reply. Have checked all the mirrors are in home position.

    regards,

  9. #9
    Field Supervisor 500+ Posts
    Konica Minolta C280 Image

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    Re: Konica Minolta C280 Image

    Under scanner rail you have 3 black plastic bushings (item 12 in attach), one of them could be pooped off during transportation.
    Untitled.jpg
    Defects are simple, our mind is complicated

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