Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4
  1. #1
    Technician
    Join Date
    May 2011
    Location
    mbabane
    Posts
    29
    Rep Power
    27

    Auhtentication Unit (AU-102)

    Hello Guys,

    I have got this new Bizhub C454e which the customer wants to use authentication using Biometric unit and they also want to print using Bluetooth. I have configured all the settings for the bluetooth e.g,
    1 system 2-bluetooth settings-effective
    2 network settings-bluetooth settings-enable
    3 system connection-cellular phone/pda setting-allow but still wont print.

    On the authentication part I have done,

    1 Billing Settings
    2 management fuctions choise
    3 Authentication Device 2
    But I cant find the Bio icon there's only Card and Body, PLEASE HELP

  2. #2
    Field Supervisor 2,500+ Posts
    Join Date
    Jun 2009
    Posts
    3,009
    Rep Power
    97

    Re: Auhtentication Unit (AU-102)

    You didn't mention the loadable device driver, this must be installed prior to selecting "authentication device 2" in billing settings. For the Bluetooth you must have the Ek 607 installed, System 2 Bluetooth settings effective, then configured in admin as you mentioned above. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

  3. #3
    Technician
    Join Date
    May 2011
    Location
    mbabane
    Posts
    29
    Rep Power
    27

    Re: Auhtentication Unit (AU-102)

    Quote Originally Posted by emujo View Post
    You didn't mention the loadable device driver, this must be installed prior to selecting "authentication device 2" in billing settings. For the Bluetooth you must have the Ek 607 installed, System 2 Bluetooth settings effective, then configured in admin as you mentioned above. Emujo
    Thanks Emujo,

    The bluetooth printing is working 100%, now the problem is with this authentication unit AU-102, I have loaded the loadable device driver from the disk that comes with the unit, but it still wont show me the "bio" option on "authentication device 2". The formular that I used to load the loadable driver was to save it on a memory stick and load it to the machine like I am loading firmware and after finishing the process it told me to restart the machine,but still wont show the "bio" option.

    kindly help

  4. #4
    Field Supervisor 2,500+ Posts
    Join Date
    Jun 2009
    Posts
    3,009
    Rep Power
    97

    Re: Auhtentication Unit (AU-102)

    I'm not sure what you mean by the "disk that came with the unit". We normally download the necessary drivers from our support site. Since the AU102 is not manufactured by KM, I would try finding the driver from our site over any packaged disk. Also, the choice under authentication device 2 is "Body" not Bio. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here