... and unnecessary. Hopefully it won't bounce back right away. =^..^=Originally Posted by jakani
hi all
thanks for your suggestions ,
when i went to try out these solutions , i found that the problem vanished without doing anything
the suggestions where great and useful
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Fair warning - the last Konica equipment I worked on was analog, so what follows might be nonsense.
Still, if that machine has a CCD and moving carriages in the scanner, that line most likely was caused by dust on the mirrors under the platen glass. As the scanning carriages distance from the CCD changes, so does the width of the shadow from the dust on the mirror change on the CCD.
It might not hurt to have someone who knows what they are doing clean the inside of the scanner. Usually, the parts underneath the platen glass are pretty fragile.
Sorry if that was a waste of time.
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