Office365 settings for scan to email on C224 range

[earney]

Can anyone help with getting office 365 settings into machines to enable the emails to work.

Its only for sending out meter counts so dont need any incoming settings.

I have tried every thing i can think off but no luck always produces an error - not sure if theres anything else apart from the below image which needs configured and do I need to do anything on my office 365 end? (I have blanked out my user id)

222+ email settings.JPG

[repoocynot]

On the office365 accounts iv configured it needs a device email address & admin address &a user account the same as the device email address & password

[speedtek]

If the machine has a self-signed certificate from the factory, delete it. I have found consistently lately that this fixes the "Office 365 Problem".

[Dilwod]

If it is only being used for sending out meters, create a g mail account and use those settings in the MFP.

[earney]

If it is only being used for sending out meters, create a g mail account and use those settings in the MFP.

I had set up a gmail account for this reason, it sent out the test emails but never actually sent the meter billing at the specified date.

Ill try the other options.

[Mr Spock]

The office 365 server account needs to be an "admin" type account.
User name and email have to match and correct password for the account.

[rrrohan]

I dont use outlook365 smtp address i use the customers ISP mail server

Also turn off SSL
No authentication

[earney]

Think I may be sorted. Using a website called postmark which send emails through its smtp server. Just setup a new account with your email details and you can use its smtp server rather that the 365 one. You then just need to enter the postmark smtp address, port number and the API key it gives you for both the username and password.

Working on my old B&W hopefully it will work ok on the C224.

[rrrohan]

Think I may be sorted. Using a website called postmark which send emails through its smtp server. Just setup a new account with your email details and you can use its smtp server rather that the 365 one. You then just need to enter the postmark smtp address, port number and the API key it gives you for both the username and password.

Working on my old B&W hopefully it will work ok on the C224.

Why not just use the isp smtp server. Its only outbound so it wont matter

[earney]

Would that not involve setting it up individually per office depending on their isp?