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  1. #1
    Senior Tech 250+ Posts
    Konica Minolta 362 how to do a full reset on the machine in service mode

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    Konica Minolta 362 how to do a full reset on the machine in service mode

    Hi,

    I have a Konica Minolta 362 and I need to do a full reset on the machine in service mode.

    the machine receives faxes ok, and sends to local numbers ok, but when I try and send to interstate or to 1300 numbers it's keeps saying wait and eventually redial and report comes back NG. Any help would be appreciated.

  2. #2
    Master Of The Obvious 10,000+ Posts
    Konica Minolta 362 how to do a full reset on the machine in service mode

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    Re: Konica Minolta 362 how to do a full reset on the machine in service mode

    Do you really think that will help? If it were me, I would try different settings for ECM, transmission start speed, and equalization. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Senior Tech 250+ Posts
    Konica Minolta 362 how to do a full reset on the machine in service mode

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    Re: Konica Minolta 362 how to do a full reset on the machine in service mode

    Quote Originally Posted by blackcat4866 View Post
    Do you really think that will help? If it were me, I would try different settings for ECM, transmission start speed, and equalization. =^..^=

    Thanks for your reply

    where would I check these settings?

    I just wanted to make sure that all settings are back to default

  4. #4
    Master Of The Obvious 10,000+ Posts
    Konica Minolta 362 how to do a full reset on the machine in service mode

    blackcat4866's Avatar
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    Re: Konica Minolta 362 how to do a full reset on the machine in service mode

    This reset you desire is like using a sledge hammer on a loose screw. Better to check these settings individually. You don't have a manual? It took me exactly 10 seconds to find a service manual using Google, here: ftp://195.91.159.71/ineo%20222%20282...Operations.pdf

    Another thing I don't do, is I don't read manuals to persons perfectly capable of reading for themselves. RTFM. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Field Supervisor 500+ Posts
    Konica Minolta 362 how to do a full reset on the machine in service mode

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    Re: Konica Minolta 362 how to do a full reset on the machine in service mode

    Machines arent usually that choosy, phones lines can be though, Have you hooked up a regular telephone to see if you can dial those long distance numbers manually?

    Regards!

    A.

  6. #6
    Senior Tech 250+ Posts
    Konica Minolta 362 how to do a full reset on the machine in service mode

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    Re: Konica Minolta 362 how to do a full reset on the machine in service mode

    Quote Originally Posted by copytechman View Post
    Machines arent usually that choosy, phones lines can be though, Have you hooked up a regular telephone to see if you can dial those long distance numbers manually?

    Regards!

    A.

    i know that was my thought as well. There was a Toshiba connected previously and that was dailing to interstate and 1300 numbers fine.

  7. #7
    Field Supervisor 500+ Posts
    Konica Minolta 362 how to do a full reset on the machine in service mode

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    Re: Konica Minolta 362 how to do a full reset on the machine in service mode

    Quote Originally Posted by Alex1 View Post
    i know that was my thought as well. There was a Toshiba connected previously and that was dailing to interstate and 1300 numbers fine.
    I'd still try the phone thing myself first. And then go from there.

    Regards.
    A.

  8. #8
    Senior Tech 250+ Posts
    Konica Minolta 362 how to do a full reset on the machine in service mode

    CraigW's Avatar
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    Re: Konica Minolta 362 how to do a full reset on the machine in service mode

    VOIP phone line involved ??

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