Bizhub Default Grey Scale to W7 Clients (W2012 Server)

[swt]

I realise that this is likely to be a Domain/AD issue but...

We have a Bizhub C360 previously shared from a Windows 2003 server - all was well. We are now sharing the printer via Windows 2012 and I have so far been unable to force the server default of Grey Scale (set via Properties>Advanced>Printer Defaults) to Windows 7 clients, who have a default of Auto Color, and would be grateful for any help in troubleshooting.

Mike

[allan]

That is a known issue with server 2012 R2.

[allan]

Just install the printer to the clients directly. Would be good to know how to fix that problem.

[emujo]

I've only seen this issue when it was a registry key issue. We had to do into advanced under the client settings to get the color option to hold. Emujo