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  1. #1
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    FTP gives no error, but doesnt land in PC

    Ive had this happen with a wide variety of units recently, Seems more prevalent with windows 7/8 Units than the predecessors.

    Does anyone know what causes this issue? Or if there is a work around for it?

    I am skeptical its a copier issue, since its happened on many different units.

  2. #2
    Senior Tech 250+ Posts
    FTP gives no error, but doesnt land in PC

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    Re: FTP gives no error, but doesnt land in PC

    Quote Originally Posted by ClarkIR View Post
    Ive had this happen with a wide variety of units recently, Seems more prevalent with windows 7/8 Units than the predecessors.

    Does anyone know what causes this issue? Or if there is a work around for it?

    I am skeptical its a copier issue, since its happened on many different units.
    I have had this happen to me, but I'm not sure if it's the same outcome for you.
    It actually was sending the scan to the PC, just not where I went to go find it.
    I was looking in a shortcut that was created for the file I thought the scans were going to, only
    to find out the scans were in a different file somewhere else on the computer.
    You might double check that.?

  3. #3
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    Re: FTP gives no error, but doesnt land in PC

    Well I am using SFU, and watching the SFU, it says "processing" followed by "ready to receive" with nothing in the event log.

  4. #4
    RTFM!! 5,000+ Posts allan's Avatar
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    Re: FTP gives no error, but doesnt land in PC

    i have had more than on FTP client installed on one PC and the scans got intercepted by the FTP client i was not aware of.

  5. #5
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    Re: FTP gives no error, but doesnt land in PC

    Quote Originally Posted by allan View Post
    i have had more than on FTP client installed on one PC and the scans got intercepted by the FTP client i was not aware of.
    ah, thats likely what is going on then.

  6. #6
    Owner/Service Manager 1,000+ Posts
    FTP gives no error, but doesnt land in PC

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    Re: FTP gives no error, but doesnt land in PC

    There is protocol to be followed, so it has to be getting to the PC & accepted. Otherwise you would get an error code generated.
    Hope that helps !
    -Tony


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  7. #7
    Senior Tech 250+ Posts
    FTP gives no error, but doesnt land in PC

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    Re: FTP gives no error, but doesnt land in PC

    Quote Originally Posted by allan View Post
    i have had more than on FTP client installed on one PC and the scans got intercepted by the FTP client i was not aware of.
    That's kinda what I was trying to say, I'm just not as technical. I'm PC technically challenged. That's what my network admin. says

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