3050ci waste toner

[willienelson]

Hi All

Can a waste toner box be reused on a 3050ci?

Customer has emptied it themselves but now the machine says check waste box and I cant seem to find any reasons why.

Going back in the morning to play again, any help gratefully received.

Regards

[Dave10]

There is a sensor that looks at the neck of the bottle. It must be clean. We have re-used them, but we wash them out in our shop.

[willienelson]

Thanks Dave

My intention is to vac the machine out fully in the morning as its in a bit of a state, ran out of time this afternoon.
It never ceases to amaze me, customers push and push for immediate arrival and when you get there they won't wait after 5:30!

I'll give it a good dose of looking at in the morning.

Regards
Willie

[Dawid130]

Best of the throat to remove the waste container, wash with water and dry. Toner spill out.

[willienelson]

Thank you Dawid, ill try washing the bottle before i try anything else.

Regards
Willie

[Dawid130]

Especially it's throat. It can be removed for cleaning.

Greetings from Czech

[willienelson]

Thanks all, was sorted within 5 minutes, stripped the collar off the neck and washed it out all very good!

ive ordered a transfer unit as the copies were poor but I'm glad that's solved!

thanks again

Willie

[Kidaver]

I always tear out the little catch pockets and clean the neck of the bottle.