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  1. #11
    Master Of The Obvious 10,000+ Posts
    Kyocera TaskALFA 300CI Cyan, Yellow, & Magenta Spots

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    Re: Kyocera TaskALFA 300CI Cyan, Yellow, & Magenta Spots

    Quote Originally Posted by zoraldinho View Post
    I have this issue many times and I thought that the reason is non OEM toner! It happens with the originals too? Every time I must replaced drums before 50K.

    And where exactly arcing come from in this case? What is the culprit? Power supply? transfer belt? DC?.....
    It comes from the primary charge roller. You may have noticed that on some of the newer models the primary charge roller can get lumpy, and start discharging through the highest spots. It can look like six magenta or cyan spiders marching in a row down your copy in the feed direction. I was quite entertained by the resemblance to arachnids. Spiders are quite entertaining for cats. It's fun to pull off their legs one at a time ... =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #12
    teacher-guide-expert-guru 2,500+ Posts
    Kyocera TaskALFA 300CI Cyan, Yellow, & Magenta Spots

    zoraldinho's Avatar
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    Re: Kyocera TaskALFA 300CI Cyan, Yellow, & Magenta Spots

    incy wincy spider is sooo expensive!! Thanks cat!
    Last edited by zoraldinho; 07-24-2015 at 10:36 AM.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  3. #13
    Trusted Tech 50+ Posts
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    Re: Kyocera TaskALFA 300CI Cyan, Yellow, & Magenta Spots

    Quote Originally Posted by CaptnRed View Post
    Hi Folks,

    Got a Kyocera TaskALFA 300CI with magenta, cyan, & yellow spots on prints, happens on color prints only. (See attached pics) Pulled the drums out, cleaned & coated them along with the wiper and PCR, no changes. Popped a new developer no changes. ITB is worn but not seeing anything obviously wrong.

    I'm about to replaced the drum unit, wanted to see if anyone's had this issue on this model? The service manual doesn't seem to be thorough in CQ troubleshooting.

    Let me know what you guys think.
    Thanks!

    CaptnRed
    Maybe it's not necessary to substitute YMC drums.
    As I say in a previous post, with 2550ci I had set "Drum Aging" in U100 and the problem is gone!
    Follow these steps:
    - Update to the latest firmware
    - Go to U464 and select "AC Calib"
    - Select Cyan, Magenta, Yellow and Black and set it to ON
    - Set "AC Calib Type" to 2
    - Execute
    - Power off/on the TASKalfa
    - Print (or copy) at least 20/30 color pages
    If dots on the last copy are fewer than the 1st copy, leave this settings and dots will go away after 150 pages.
    If dots are the same replace drums. Cyan dots > replace cyan drum, magenta dots > replace magenta drum.....

    If you replace drum perform U464 with "AC Calib Type" set to 4.

    Let me know,
    Kyove

  4. #14
    Senior Tech 250+ Posts
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    Re: Kyocera TaskALFA 300CI Cyan, Yellow, & Magenta Spots

    It IS necessary to replace those drums, trust me. You can't really compare 300ci series to 2550ci, they are rather different when you dive deep into them. These dots on drum units caused by charger rollers on a lower duty machines is a major failure that Kyocera admitted and was refunding drum units back in the day. I only had 2 of 250ci/300ci that never had a single dot on them, but those two were under really heavy load.

  5. #15
    Trusted Tech 50+ Posts Taggerung08's Avatar
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    Re: Kyocera TaskALFA 300CI Cyan, Yellow, & Magenta Spots

    Quote Originally Posted by zoraldinho View Post
    I have this issue many times and I thought that the reason is non OEM toner! It happens with the originals too? Every time I must replaced drums before 50K.

    And where exactly arcing come from in this case? What is the culprit? Power supply? transfer belt? DC?.....
    As far as I know, the problem is with the drum cylinders themselves so replacing anything except for the drums will not help.
    Pitting or arcing is when the drums develop tiny holes and cause an image defect. It is more common on low copy count machines and the only real way to prevent this is to make more copies

  6. #16
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    Re: Kyocera TaskALFA 300CI Cyan, Yellow, & Magenta Spots

    No trick to clean up dots, drum is the fix.
    Had also many issues with 3050ci...nothing else to do

  7. #17
    Trusted Tech 50+ Posts MDR24's Avatar
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    Re: Kyocera TaskALFA 300CI Cyan, Yellow, & Magenta Spots

    After you have replaced the drums make sure your firmware is up to date. There was an issue with a level of firmware that caused this exact issue. I believe it was Version 10.

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