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  1. #1
    Trusted Tech 50+ Posts atech's Avatar
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    kyocera fs-6025 mfp- cassette 1 failure

    Need help guys... machine problem- cassette 1 failure... I tried to enter to system menu>adjustment/maintenance>service settings....followed by Login username and password... I cannot complete the process to repair the cassette problem failure...The machine requires username and password...

    I need username and password. I need useful information...

    Thanks...

  2. #2
    Technician JUAN C DLS's Avatar
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    Re: kyocera fs-6025 mfp- cassette 1 failure

    Most Kyocera uses:
    user: Admin
    Passw: Admin

    Other uses:
    user: admin00
    passw: admin00

  3. #3
    Senior Tech 250+ Posts
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    Re: kyocera fs-6025 mfp- cassette 1 failure

    You can't fix it like that, forget about the login credentials. First pull the cassette out, and remove any stuck pieces of paper from the back of the cassette and from the inside of the machine where it connects. Power it off/on and if it still displays failure you have to initialize it. Since this machine doesn't have U906, you have to run U021, but before you do it, put a paper into the mp tray and print the event log for yourself since it will wipe it, and than run U021. After that it will display ready to copy.

    It will also wipe address book, network settings, etc. So, also before you run it make sure you know previous network settings and plug a usb drive in it and run U917, select all and export it to the usb drive. After everything is done, you will plug that usb drive in, run U917 and select import.
    Last edited by Kyo fan; 07-26-2015 at 11:22 AM. Reason: additional info

  4. #4
    Trusted Tech 50+ Posts atech's Avatar
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    Re: kyocera fs-6025 mfp- cassette 1 failure

    Quote Originally Posted by JUAN C DLS View Post
    Most Kyocera uses:
    user: Admin
    Passw: Admin

    Other uses:
    user: admin00
    passw: admin00
    Thanks, It works... I use Admin for both username and password.

  5. #5
    Trusted Tech 50+ Posts atech's Avatar
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    Smile Re: kyocera fs-6025 mfp- cassette 1 failure

    Quote Originally Posted by Kyo fan View Post
    You can't fix it like that, forget about the login credentials. First pull the cassette out, and remove any stuck pieces of paper from the back of the cassette and from the inside of the machine where it connects. Power it off/on and if it still displays failure you have to initialize it. Since this machine doesn't have U906, you have to run U021, but before you do it, put a paper into the mp tray and print the event log for yourself since it will wipe it, and than run U021. After that it will display ready to copy.

    It will also wipe address book, network settings, etc. So, also before you run it make sure you know previous network settings and plug a usb drive in it and run U917, select all and export it to the usb drive. After everything is done, you will plug that usb drive in, run U917 and select import.
    Thanks buddy for that very informative suggestions...

  6. #6
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    Re: kyocera fs-6025 mfp- cassette 1 failure

    Quote Originally Posted by atech View Post
    Thanks buddy for that very informative suggestions...

    how do you solve it . need help

  7. #7
    Technician
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    Re: kyocera fs-6025 mfp- cassette 1 failure

    Quote Originally Posted by atech View Post
    Thanks, It works... I use Admin for both username and password.
    how did you solve it

  8. #8
    Service Manager 1,000+ Posts
    kyocera fs-6025 mfp- cassette 1 failure


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    Re: kyocera fs-6025 mfp- cassette 1 failure

    Kyo Fan's advice strikes me as very wrong. Most machines like this that Do not have a 906 reset use system menu / maintenance adjustment in which you'll find reset trouble unit or something like that

  9. #9
    Field Supervisor 500+ Posts
    kyocera fs-6025 mfp- cassette 1 failure


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    Re: kyocera fs-6025 mfp- cassette 1 failure

    Quote Originally Posted by JR2ALTA View Post
    Kyo Fan's advice strikes me as very wrong. Most machines like this that Do not have a 906 reset use system menu / maintenance adjustment in which you'll find reset trouble unit or something like that

    Service Menu -> Enable Repaired Unit -> Start

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