Had an issue with a KM 5050 that had a touch screen that was acting up several months ago. Replaced the touchscreen and all seemed to be fine. The end user called and said it was doing it again so I took a look at it and found that the touch screen was non responsive/ not working correctly (it went to wrong menus) so I ordered a new panel. In the process, the end user moved the machine to another location. So, I located the unit, Installed the new panel and all seemed ok except I had no display on the new panel (I could make a copy etc. just using buttons). Next boot and the panel is non-responsive. The copier does power on but it makes a beep and sits. Doesn't appear to power up as it should. Installed the old panel and same results. Please help - the end user resumes operations Wednesday and I would like to have it working before they come back.
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