Have a customer's 2126 in the shop initially for "grinding" noise and no cyan toner on prints. Initial thoughts was the cyan dev/drum drive gears broken - all gears check ok... eventually found the torque limiter in the exit section froze up as well as the lower paper guide in the exit melted... replaced and reassembled. Still no cyan and all color pages are completely covered in yellow, edge to edge no border on any side. So far, replaced yellow drum, yellow developer, HV board and color control board. Also replaced ribbon cable between two boards. Updated firmware and reset Gamma control with color chart. No joy.... any other suggestions?
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