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  1. #1
    Technician 500+ Posts
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    Cannot recognize the ID card reader

    I have a 3500i (off-lease) that displays "Cannot recognize the ID card reader". It came to us without a card reader. I figured uninstalling the software would take care of the message. I called tech support and they told me the only way to remove the message is to purchase a card reader and attach it. Thought I would throw this out there in hopes that someone may have had this issue and found a work around.

  2. #2
    Owner/Service Manager 1,000+ Posts
    Cannot recognize the ID card reader

    tmaged's Avatar
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    Re: Cannot recognize the ID card reader

    There is no workaround, but you can get one off ebay relatively cheap, & hide it in the back cover.
    Hope that helps !
    -Tony


    www.dtios.com
    Become a fan on Facebook

  3. #3
    Senior Tech 250+ Posts
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    Re: Cannot recognize the ID card reader

    U204 and set it to off (if i remember correctly).

  4. #4
    Owner/Service Manager 1,000+ Posts
    Cannot recognize the ID card reader

    tmaged's Avatar
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    Re: Cannot recognize the ID card reader

    Quote Originally Posted by Kyo fan View Post
    U204 and set it to off (if i remember correctly).
    Sorry Kyo fan, that doesn't work. Mine was already set to off. I tried enabling/disabling & it made no difference.
    Hope that helps !
    -Tony


    www.dtios.com
    Become a fan on Facebook

  5. #5
    Service Manager 1,000+ Posts
    Cannot recognize the ID card reader

    charm5496's Avatar
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    Re: Cannot recognize the ID card reader

    have you tried clearing U021 and U024?
    Accidents don't just happen. They must be carelessly planned.

  6. #6
    Owner/Service Manager 1,000+ Posts
    Cannot recognize the ID card reader

    tmaged's Avatar
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    Re: Cannot recognize the ID card reader

    I have, didn't make a difference.
    Hope that helps !
    -Tony


    www.dtios.com
    Become a fan on Facebook

  7. #7
    Technician 500+ Posts
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    Re: Cannot recognize the ID card reader

    Thanks everyone for your input. It sucks but as a friend of mine always comments, "it is what it is". Thanks again.

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