Hello Everyone.
i have a customer with intermittant CF630 on thier KM2560.
this code is not in the manual or on kyocera's website.
anyone have a list they can post or what the code means.
cheers
LB
Hello Everyone.
i have a customer with intermittant CF630 on thier KM2560.
this code is not in the manual or on kyocera's website.
anyone have a list they can post or what the code means.
cheers
LB
Your best bet is to call Kyocera Support at 1-800-438-6482. Use option #2 i think it is for end user customer support, unless you have a dealer ID from Kyocera. Have the model #, serial # and copy count ready, then tell them the code and you should have an answer, all within about 5 - 10 mins.
There is no reference to these codes in the service manual. They are usually related to firmware issues, of corrupt prints jobs.
If it was caused by a corrupt print job it should clear by turning the power off/on at the main switch on the right side of the machine.
If it was caused by loading firmware, the firmware DIMM may be corrupt. It would help to know which piece of the firmware failed. I think I would make another attempt to load the firmware with a fresh download of v. 2.06
It may solve your problem, or if it fails you'll see which DIMM needs to be replaced.
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
thank you for the info, i will try a firmware reload.
Just recently one of our machines came with the same issue.
Tried reload of FW for first time = NG
Took machine to workshop and take the HDD out and put back triple checked the connections, took DIMM out FW DIMM out and back, dusted off cleaned all DIMM contacts...
Machine came to live, but over night test (switched on only) went eventually to standby , and now in morning cf630
Switched OFF and back ON , machine Ready to copy.
Backed up whatever was left on HDD
Loaded latest FW (utax 2.45B) and will see what happens next.
so far iam loading loads of scans on HDD And it works
OKAY - machine was left overnight switched on and when checked this morning after entering maintenance mode it came with error flashing and orange lit RH light on fuser cover.
Switch OFF was the only option, when rebooted machine behaves sort of normally.
Any ideas what the freezing could cause?
update!
Formated HDD twice once through U024 and 2nd time through System Menu>Maintenance
then tried U989 -HDD Scandisk - and it hanged in a loop the whole day at work...WHAT exactly the HDD scandisk does, I though it will check for bad sectors and eventually it will repair or report whatever is wrong... or is this not the case?
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