Km-2560 Cf630

[lanierboy]

Hello Everyone.

i have a customer with intermittant CF630 on thier KM2560.
this code is not in the manual or on kyocera's website.

anyone have a list they can post or what the code means.

cheers

LB

[jasonofx]

Your best bet is to call Kyocera Support at 1-800-438-6482. Use option #2 i think it is for end user customer support, unless you have a dealer ID from Kyocera. Have the model #, serial # and copy count ready, then tell them the code and you should have an answer, all within about 5 - 10 mins.

[blackcat4866]

There is no reference to these codes in the service manual. They are usually related to firmware issues, of corrupt prints jobs.

If it was caused by a corrupt print job it should clear by turning the power off/on at the main switch on the right side of the machine.

If it was caused by loading firmware, the firmware DIMM may be corrupt. It would help to know which piece of the firmware failed. I think I would make another attempt to load the firmware with a fresh download of v. 2.06

It may solve your problem, or if it fails you'll see which DIMM needs to be replaced.

=^..^=

[lanierboy]

thank you for the info, i will try a firmware reload.