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Thread: Km-2560 Cf630

  1. #1
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    Talking Km-2560 Cf630

    Hello Everyone.

    i have a customer with intermittant CF630 on thier KM2560.
    this code is not in the manual or on kyocera's website.

    anyone have a list they can post or what the code means.

    cheers

    LB


  2. #2
    Service Tech 50+ Posts jasonofx's Avatar
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    Your best bet is to call Kyocera Support at 1-800-438-6482. Use option #2 i think it is for end user customer support, unless you have a dealer ID from Kyocera. Have the model #, serial # and copy count ready, then tell them the code and you should have an answer, all within about 5 - 10 mins.


  3. #3
    Master Of The Obvious 5,000+ Posts


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    There is no reference to these codes in the service manual. They are usually related to firmware issues, of corrupt prints jobs.

    If it was caused by a corrupt print job it should clear by turning the power off/on at the main switch on the right side of the machine.

    If it was caused by loading firmware, the firmware DIMM may be corrupt. It would help to know which piece of the firmware failed. I think I would make another attempt to load the firmware with a fresh download of v. 2.06

    It may solve your problem, or if it fails you'll see which DIMM needs to be replaced.

    =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.


    blackcat: Master Of The Obvious =^..^=

  4. #4
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    thank you for the info, i will try a firmware reload.


  5. #5
    Field Supervisor 1,000+ Posts habik's Avatar
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    Re: Km-2560 Cf630

    Just recently one of our machines came with the same issue.

    Tried reload of FW for first time = NG

    Took machine to workshop and take the HDD out and put back triple checked the connections, took DIMM out FW DIMM out and back, dusted off cleaned all DIMM contacts...

    Machine came to live, but over night test (switched on only) went eventually to standby , and now in morning cf630

    Switched OFF and back ON , machine Ready to copy.

    Backed up whatever was left on HDD

    Loaded latest FW (utax 2.45B) and will see what happens next.

    so far iam loading loads of scans on HDD And it works


  6. #6
    Field Supervisor 1,000+ Posts habik's Avatar
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    Exclamation Re: Km-2560 Cf630

    Quote Originally Posted by habik View Post
    Just recently one of our machines came with the same issue.

    Tried reload of FW for first time = NG

    Took machine to workshop and take the HDD out and put back triple checked the connections, took DIMM out FW DIMM out and back, dusted off cleaned all DIMM contacts...

    Machine came to live, but over night test (switched on only) went eventually to standby , and now in morning cf630

    Switched OFF and back ON , machine Ready to copy.

    Backed up whatever was left on HDD

    Loaded latest FW (utax 2.45B) and will see what happens next.

    so far iam loading loads of scans on HDD And it works
    OKAY - machine was left overnight switched on and when checked this morning after entering maintenance mode it came with error flashing and orange lit RH light on fuser cover.

    Switch OFF was the only option, when rebooted machine behaves sort of normally.

    Any ideas what the freezing could cause?


  7. #7
    Field Supervisor 1,000+ Posts habik's Avatar
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    Question Re: Km-2560 Cf630

    Quote Originally Posted by habik View Post
    OKAY - machine was left overnight switched on and when checked this morning after entering maintenance mode it came with error flashing and orange lit RH light on fuser cover.

    Switch OFF was the only option, when rebooted machine behaves sort of normally.

    Any ideas what the freezing could cause?
    update!


    Formated HDD twice once through U024 and 2nd time through System Menu>Maintenance

    then tried U989 -HDD Scandisk - and it hanged in a loop the whole day at work...WHAT exactly the HDD scandisk does, I though it will check for bad sectors and eventually it will repair or report whatever is wrong... or is this not the case?


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