Hi Folks, has anyone seen the following error code on a KM-4050 event log and if so what does it mean?
M00-012
Hi Folks, has anyone seen the following error code on a KM-4050 event log and if so what does it mean?
M00-012
Can you add some context, like the rest of the error log? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
If memory serves me correctly, M00 would refer to the number of maintenance kits installed. What is the life count on the machine? As Blackcat said without the rest of the log, enlightenment may be hard to determine.
Santander is correct in that it refers to the number of times the maintenance kit was replaced. It is not an error code but information.
Below is from the service manual pg. 44
Indicates the log
counter depending on
the maintenance item
for maintenance.
T: Toner container
00: Black
M: Maintenance kit
00: (fixed)
Example:
T00: 1
The toner container has
been replaced once.
THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke
Just resetting the maintenance counter when no maintenance kit was installed will register as a replacement. Some techs, for whatever reason, will reset the maintenance counter whether or not they have installed a new maintenance kit. The 12 only indicates that the counter has been reset 12 times not that 12 kits have been installed. By the page count you provided it sounds like the previous tech had an issue with something and when they replaced a fuser or drum they just reset the entire maintenance count.
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