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  1. #1
    Service Manager 1,000+ Posts
    Kyocera TA 5501 fuser toner spots

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    Kyocera TA 5501 fuser toner spots

    I am having excess toner spoting issues with this fuser. This is an updated fuser with less than 200k on it and the firmware is up to date and OEM toner. I go in to the client, clean the fuser and a few days later the spots are back. Any suggestions?
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  2. #2
    Field Supervisor 500+ Posts 20gaugeO/U's Avatar
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    Re: Kyocera TA 5501 fuser toner spots

    Somebody running heavier weight paper and not telling the machine of the type change. The key op may not even be aware that someone else is trying this

  3. #3
    Service Manager 1,000+ Posts
    Kyocera TA 5501 fuser toner spots

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    Re: Kyocera TA 5501 fuser toner spots

    No, they just run standard 20 lbs Hammermill paper through it. They have envelopes in the bypass and the bypass is set to envelope mode. I'm thinking of doing a temperature change of 10 degrees in ether direction and see if that makes a difference.

  4. #4
    Trusted Tech 50+ Posts SuperTech's Avatar
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    Re: Kyocera TA 5501 fuser toner spots

    That fuser looks a little beat up, it's probably just cooked. How old is it (time vs. pages)? Either way it's probably under warranty so replace the assembly and you will most likely be done with the call.

  5. #5
    Service Manager 1,000+ Posts
    Kyocera TA 5501 fuser toner spots


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    Re: Kyocera TA 5501 fuser toner spots

    You should replace the fuser, if for nothing else to see if the problem continues. Take advantage of great warranty program

  6. #6
    Service Manager 1,000+ Posts
    Kyocera TA 5501 fuser toner spots

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    Re: Kyocera TA 5501 fuser toner spots

    I will have it replaced under warranty. to answer your question supertech, it's been about six months since the fuser was replaced with less than 200k on it, the box, itself, only has a little over 400k total. It must cost Kyocera a small fortune to replace fusers at such a premature failure rate.... these fusers are technically supposed to last 600k; bad design? Maybe,they should have added a cleaning roller something. It's funny but I don't recall having this much issue with the 5500 series fusers they pretty much, in my experience, last pm to pm.

  7. #7
    Service Manager 1,000+ Posts
    Kyocera TA 5501 fuser toner spots

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    Re: Kyocera TA 5501 fuser toner spots

    I lowered the fusing temp. by 10 degrees to 175, I have not heard back from the customer since doing so.

  8. #8
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    Re: Kyocera TA 5501 fuser toner spots

    Having same problems with fusers,im installing cassette heaters as damp paper causing quicker wear and tear,even though a great warranty and factory have changed coating on heat roller warranty isnt going to last forever.firmware version 5 + making fusers last longer as per tech bulletin

  9. #9
    Service Manager 1,000+ Posts
    Kyocera TA 5501 fuser toner spots

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    Re: Kyocera TA 5501 fuser toner spots

    Quote Originally Posted by copier parts n.ireland View Post
    Having same problems with fusers,im installing cassette heaters as damp paper causing quicker wear and tear,even though a great warranty and factory have changed coating on heat roller warranty isnt going to last forever.firmware version 5 + making fusers last longer as per tech bulletin
    Let me know how those cassette heaters work for you. So far reducing the heat has seemed to work for me at this point.

  10. #10
    Master Of The Obvious 10,000+ Posts
    Kyocera TA 5501 fuser toner spots

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    Re: Kyocera TA 5501 fuser toner spots

    A couple of side benefits to reducing the fuser temperature is that:

    1) the plastic frames will not warp as badly.
    2) it's more likely to make yield.
    3) you'll have less paper curl, especially duplex.

    The only think to watch for is that you have adequate fusing. It's more important than ever that adventurous users that bring out the cardstock select the proper media type every time. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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