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Thread: 2551ci

  1. #1
    Service Manager 100+ Posts
    2551ci

    big jase's Avatar
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    2551ci

    I have a strange fault appeared on print/copies outs all colours mixed up also on mono prints/copies


    i have attached samples from internal prints

    could it be HV? or are we looking at a PWB?
    Attached Files Attached Files
    If at First you don't succeed remove all evidence of ever trying!

  2. #2
    Field Supervisor 500+ Posts
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    Re: 2551ci

    Quote Originally Posted by big jase View Post
    I have a strange fault appeared on print/copies outs all colours mixed up also on mono prints/copies


    i have attached samples from internal prints

    could it be HV? or are we looking at a PWB?
    I had one like the second image. There was an area on the drum that the coating came off.

  3. #3
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    Re: 2551ci

    we had this problem once on utax 2550ci,we changed every single circuit board and still coudnt cure,we had to return copier to utax swindon,if memory serves

    2 circuit boards had to be changed and same time in back of machine,will try to look up old service record to see which 2 boards.hiv and main ??????..steven irvine

  4. #4
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    Re: 2551ci

    Check drum and sleeveroller surface from each drum.
    Youīll find broken area on sleeveroller
    Replace related drum and developing station.
    Mostly itīs yellow, we donīt know why mostly yellow would damaged.

  5. #5
    Trusted Tech 50+ Posts Alexkyocera's Avatar
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    Re: 2551ci

    Quote Originally Posted by big jase View Post
    I have a strange fault appeared on print/copies outs all colours mixed up also on mono prints/copies

    i have attached samples from internal prints

    could it be HV? or are we looking at a PWB?

    I know exactly how to fix this PM me right away for fix.

  6. #6
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    Re: 2551ci

    Quote Originally Posted by Alexkyocera View Post
    I know exactly how to fix this PM me right away for fix.

    Good for you. In that case, feel free to post the solution here and help others that might come across this.

  7. #7
    Trusted Tech 50+ Posts Alexkyocera's Avatar
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    Re: 2551ci

    Quote Originally Posted by Kyo fan View Post
    Good for you. In that case, feel free to post the solution here and help others that might come across this.
    Hi KYOFAN,

    I'm not being selfish I swear to you, just being a little cautious,I rather the person with the issue try whatever I told them and then come back and said it worked. It's less to filter through just incase some else had the problem they have to be reading through this while heap of threads, just ridiculous. Anyways

    Fix:

    The customer will have to replace the Developer units one by one, starting with the Cyan.
    NB: one of the developer units are Arcing and this the cause for the image quality uploaded by the client. *fingers crossed*

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