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  1. #1
    Senior Tech 100+ Posts The_Murph's Avatar
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    Grey boxes when printing.

    Hi all,
    I have a Kyocera 300i, when printing docs tat have been scanned and emailed from a particular agency, grey boxes are printed around all printed areas (see picture). I believe this to be something occurring during the scanning process, such as OCR or the like. Other agencies scans come out clear, as do internally generated prints. Any thoughts?
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  2. #2
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: Grey boxes when printing.

    You may like to try the following thread, it could be relevant :

    "wwww.copytechnet.com\forums\sharp112699-bands-prints.html#post5367


    Bands on prints

    or

    https://forums.adobe.com/thread/2197...bVsMU9Is.gmail

    HTH
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  3. #3
    Master Of The Obvious 10,000+ Posts
    Grey boxes when printing.

    blackcat4866's Avatar
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    Re: Grey boxes when printing.

    #1) Yes you are probably right about the effect happening in the scan process. Here is another example, initially blamed on the Kip wide format printer, but caused by a Toshiba eS4520C scanner:

    eS4520C Scanner Settings.jpg

    #2) Your image is too small to examine. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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