Originally Posted by
Santander
The easiest way to avoid calls for an F248 code [bad print job] is to simply turn on the auto error clear on the unit. With this turned on the bad print job is automatically cleared from the queue after 30 seconds which I believe is the default. The F248 code is typically thrown by malformed or virus infected web pages. Turning on the auto error clear can be done from the control panel or via the web interface and we have walked users through the setup over the phone to eliminate a service call. Without the auto error clear turned on the offending print job will just constantly be resent by the print queue on the computer or print server, so clearing it from the unit does not resolve the issue. It also eliminates the need to "find" which user is sending the bad print job as they will report that they cannot print a page rather quickly and you can determine the offending web page.
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