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  1. #11
    Technician
    Join Date
    Jan 2015
    Posts
    40
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    6

    Re: CS 2551ci grey background

    I had this several times and developer unit was shot.
    The wierd thing is you already replaced it...


  2. #12
    Trusted Tech 50+ Posts
    Join Date
    Sep 2010
    Location
    Waite Park, MN
    Posts
    58
    Rep Power
    15

    Re: CS 2551ci grey background

    Thanks TMaged, found the QA. Rarely do I go to the portal because I hate windows explorer.


  3. #13
    Service Tech / IT Rep 100+ Posts JVergin's Avatar
    Join Date
    Jan 2009
    Location
    Nebraska
    Posts
    141
    Rep Power
    20

    Re: CS 2551ci grey background

    Anymore if we have time we just replace these old style augers even if there's no sign of a CQ problem. prevents the inevitable future service call.

    -- "Did you try cleaning the glass?"

  4. #14
    Technician
    Join Date
    Apr 2016
    Location
    Ardmore, OK
    Posts
    21
    Rep Power
    4

    Re: CS 2551ci grey background

    We were getting this but was a yellow background. Check the developer and main charge bias settings. (Can't remember which maintenance mode.) Adjusted to "factory specs" and voila all was good again! Mind you this was after a full maintenance kit and HVU board replacement.


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