Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 4 of 4
  1. #1
    Technician
    Join Date
    Apr 2015
    Location
    Venice
    Posts
    20
    Rep Power
    6

    TASKalfa 3051ci error C2840

    Hi Guys,

    I have a problem with a TASKalfa 3051ci. Initally sometimes, now often give error C2840.

    I have already clean the transfer belt cleaning section and the waste toner cleaning pipe.

    I manually rotate transfer belt cleaning motor and I did not notice a unusually load. Turning is soft!

    What can I do? Any ideas?

    Thank you in advance,
    Kyove


  2. #2
    Trusted Tech 50+ Posts AlbertK's Avatar
    Join Date
    Jul 2014
    Posts
    77
    Rep Power
    7

    Re: TASKalfa 3051ci error C2840

    I had the same problem on a higher volume machine and found a bulletin regarding the change of the TR cleaning section for models before a certain serial number.
    Had to do Firmware and change TR unit.

    Is the rest of the waste path clean? does the waste reach the waste box?

    I would do Firmware first and then test before changing the TR unit.

    The product may be brilliant and the salesperson proficient, but if the technician isnít efficient, then the story will end there.

  3. #3
    Technician
    Join Date
    Apr 2015
    Location
    Venice
    Posts
    20
    Rep Power
    6

    Re: TASKalfa 3051ci error C2840

    I'm already on the latest firmware:

    TASKalfa 3051ci, 3551ci, 4551ci, 5551ci
    Version: 06.04.0020 (2016-12-05)
    Release Date: 2016-12-12

    The waste path seems to be ok. WT cleaning pipe has normal dirty inside, even the transfer belt cleaning.

    I carefully vacuum the inner unit (or image formation holder) and dirty seems to be on the average.
    Machine has 213k copies: 84 bw and 129k color.

    Any suggestion?

    Can you send me the bullettin please? My email is blackjf@libero.it

    Thx,
    Kyove


  4. #4
    Senior Tech 250+ Posts
    Join Date
    Oct 2010
    Posts
    470
    Rep Power
    22

    Re: TASKalfa 3051ci error C2840

    I had the same problem on a higher volume machine and found a bulletin regarding the change of the TR cleaning section for models before a certain serial number.
    Had to do Firmware and change TR unit.
    I'm already on the latest firmware:

    TASKalfa 3051ci, 3551ci, 4551ci, 5551ci
    Version: 06.04.0020 (2016-12-05)
    Release Date: 2016-12-12

    The waste path seems to be ok. WT cleaning pipe has normal dirty inside, even the transfer belt cleaning.

    I carefully vacuum the inner unit (or image formation holder) and dirty seems to be on the average.
    Machine has 213k copies: 84 bw and 129k color.
    Change the transfer belt.


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here