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  1. #1
    Service Manager 1,000+ Posts
    Kyocera 300I/ Copystar CS300I  adf problem


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    Thumbs up Kyocera 300I/ Copystar CS300I adf problem

    Copystar CS300I documents feed but make a buckling sound when document has fed and is turning and after about 10 documents may jam and crumple up / wrinkle document.

    Nothing appears to be in path as I have pushed thru cardstock manually . I have never worked on this document processor(DP670b) and could not see how to remove covers. Downloaded service manual for DP670 but that
    does not show disassembly. Did not want to waste time in customer's office and figured after downloading manual I would have disassembly procedure. I see from parts manual there ate tabs on covers. I guess I want to
    take them off to get to transports assembly so i9 can see what is happening. Any help is appreciated. Frank

  2. #2
    Master Of The Obvious 10,000+ Posts
    Kyocera 300I/ Copystar CS300I  adf problem

    blackcat4866's Avatar
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    Re: Kyocera 300I/ Copystar CS300I adf problem

    What jam codes? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  3. #3
    Technician
    Kyocera 300I/ Copystar CS300I  adf problem


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    Re: Kyocera 300I/ Copystar CS300I adf problem


  4. #4
    Service Manager 1,000+ Posts
    Kyocera 300I/ Copystar CS300I  adf problem


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    Thumbs up Re: Kyocera 300I/ Copystar CS300I adf problem

    Thanks David. Most of the time the documents don't jam. When they do they exi to glass with serious creasing.

    I Think it may require the modification for jamming/skewing that Qtech has supplied the service bulletin (027)

    Thanks Qtech

  5. #5
    Field Supervisor 500+ Posts Geo's Avatar
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    Re: Kyocera 300I/ Copystar CS300I adf problem

    Remove and reinstall the original white plate...If the plate is too far left it will interfere with the guide fingers and cause the paper to hang up...And of course check for nicks and any mylars that may be bent...

    Have fun..

  6. #6
    Service Manager 1,000+ Posts
    Kyocera 300I/ Copystar CS300I  adf problem


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    Thumbs up Re: Kyocera 300I/ Copystar CS300I adf problem

    Thanks Geo.

  7. #7
    Senior Tech 100+ Posts daveh12's Avatar
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    Re: Kyocera 300I/ Copystar CS300I adf problem

    Quote Originally Posted by qtech View Post
    This is definitely the problem. It is very common with this type of document processor. Either a new hinge or the extra mylars as in the above thread.


    Sent from my iPhone using Tapatalk

  8. #8
    Service Manager 1,000+ Posts
    Kyocera 300I/ Copystar CS300I  adf problem


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    Thumbs up Re: Kyocera 300I/ Copystar CS300I adf problem

    thanks Dave.

  9. #9
    Senior Tech 250+ Posts
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    Re: Kyocera 300I/ Copystar CS300I adf problem

    I've adjusted the screw on the hinge previously with good results

  10. #10
    Service Manager 1,000+ Posts
    Kyocera 300I/ Copystar CS300I  adf problem


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    Thumbs up Re: Kyocera 300I/ Copystar CS300I adf problem

    thanks for that s12. i will be going with the mylars when they arrive so i will have them if necessary. frank

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