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  1. #1
    Service Manager 250+ Posts
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    Mar 2010
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    Ecosys M6535 CIDN Paper Tray issue

    Ecosys M6535 CIDN

    Machine has 2 paper trays plus bypass. When paper is full it is fine when it gets to about a 1/4 tray left it says it is empty. The motor lifts but paper does not register.
    This top paper tray is a little hard to close, but since the motor lifts I don't think this is part of the problem.


  2. #2
    Trusted Tech 50+ Posts
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    Dec 2010
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    Re: Ecosys M6535 CIDN Paper Tray issue

    I had to replace the paper detect actuator and spring to resolve this on one of these machines. Everything looked fine with old actuator but would not work until replaced with new.


  3. #3
    Trusted Tech 50+ Posts The_Murph's Avatar
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    Mar 2016
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    Erie, CO
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    Re: Ecosys M6535 CIDN Paper Tray issue

    Is there a loud click or "clunk" when paper tray is inserted, or when the tray gets to 1/4 level? I've had the lift gear break, making it difficult to close tray and false empty condition. better eat your Wheaties AND pack a lunch if this is the case ... you're in for a half-day procedure.

    If you phrase your inquiry properly, you will get the answers you seek...

    Good Luck ... You'll need it! HAHAHA!

    ~Big Dan~

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