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  1. #1
    Senior Tech 100+ Posts
    FS-1128mfp with intermittent no power issues


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    FS-1128mfp with intermittent no power issues

    I was dispatched to a call on a FS-1128mfp for no power intermittently. I arrived at the customers location and ran prints, copies and scans with no issues. I cleaned up the mfp and turned it off and tried to turn it back on....a no dice. They had it plugged into a 6 outlet ($2) strip and thought, maybe, that was the issue. I plugged the mfp into another outlet turned it on and all was good ( turned it off and on several times to make sure). I told the customer chances are it was the cheap strip and left with the mfp working. It has been about a week and the customer called me with the same issue (no power) but they got it to work for now.

    I know the FS-1135mfp has had known issues with the main board causing this issue. Is it the same issue (main board) for the FS-1128mfp, too? I checked for bulletins pertaining to the 1128 0n KDA Connect but did not see any.


  2. #2
    Service Manager 1,000+ Posts tmaged's Avatar
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    Re: FS-1128mfp with intermittent no power issues

    That's what has resolved the ones with power issues that we have had.

    Hope that helps !
    -Tony


    www.dtios.com
    Become a fan on Facebook

  3. #3
    Senior Tech 100+ Posts
    FS-1128mfp with intermittent no power issues


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    Re: FS-1128mfp with intermittent no power issues

    Thank you, Tony... main board it is.


  4. #4
    Senior Tech 100+ Posts
    FS-1128mfp with intermittent no power issues


    Join Date
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    Centereach, New York
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    Re: FS-1128mfp with intermittent no power issues

    Installing a new main board resolved the issue. Thank you.


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