GOOD DAY TO ALL
we are facing a strange issue with Task Alfa 5500i machines .
Installed 6 machines in a company ( these machines are refurbished )
configured printing and Scan to network Folder. After few hours one by one
3 machines lost Display ( no light ) and panel switches inactive .
while restarting Machine takes the cycle but nothing on the display panel.
it is confirmed The main Board is faulty ( we checked the faulty board in a
working machine )
To test we installed another machine in one of the location and it also ended up
with same issue.
Ok now we may assume that LAN is having problem.
But other 3 machine are also connected in the same switch along with
lot of computers and small printers.
also we are using the same port where samsung and canon copier/ printers
was working
anybody had any such experience ?
regards
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