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  1. #1
    Senior Tech 500+ Posts kuby's Avatar
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    Kyocera TASKalfa 4002i - waste bottle error

    Have a new 4002i that keeps coming up with a waste bottle error stating the bottle is not inserted. It is inserted and when we reinsert it the message will go away for a few days and then come back. Anyone came across this yet. Thanks


  2. #2
    Senior Tech 100+ Posts ntbann's Avatar
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    Re: Kyocera TASKalfa 4002i - waste bottle error

    There is a bulletin on how to calibrate the waste bottle. 2ND-0034 (H011) is the number.


  3. #3
    Senior Tech 500+ Posts kuby's Avatar
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    Smile Re: Kyocera TASKalfa 4002i - waste bottle error

    Thanks will try that.

    ************
    Looked and not finding that Service Bulletin for this model.

    ************

    Last edited by kuby; 06-19-2017 at 07:01 PM.

  4. #4
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    Re: Kyocera TASKalfa 4002i - waste bottle error

    I have delt with this issue. I replaced the toner box unit


  5. #5
    Senior Tech 100+ Posts ntbann's Avatar
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    Re: Kyocera TASKalfa 4002i - waste bottle error

    There is also cut in serial number list with that bulletin. You might have to replace the waste unit.


  6. #6
    Senior Tech 500+ Posts kuby's Avatar
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    Re: Kyocera TASKalfa 4002i - waste bottle error

    Looked and not finding that Service Bulletin for this model.


  7. #7
    Senior Tech 250+ Posts Geo's Avatar
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    Re: Kyocera TASKalfa 4002i - waste bottle error

    There is a thread about false waste toner messages...


  8. #8
    Senior Tech 100+ Posts daveh12's Avatar
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    Re: Kyocera TASKalfa 4002i - waste bottle error

    False waste toner full, New boxes

    https://r.tapatalk.com/shareLink?sha...6&share_type=t

    Calibration procedure in this thread. Worth a shot.


    Sent from my iPhone using Tapatalk


  9. #9
    Senior Tech 100+ Posts daveh12's Avatar
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    Re: Kyocera TASKalfa 4002i - waste bottle error



    Apologies if the link doesn't work, here's the procedure.


    Sent from my iPhone using Tapatalk


  10. #10
    Technician fbriggs's Avatar
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    Re: Kyocera TASKalfa 4002i - waste bottle error

    We have several new 4002i machines stating that the toner door is open, or the bottle is not inserted. The Kyocera rep is coming out this week to take a look at them. I will let you know how it goes. Seems the U155 calibration does not fix it.


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