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  1. #11
    Junior Member kyofox's Avatar
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    Re: m2535dn stopped scanning to gmail

    Try to log in to your gmail account on-site. Maybe you have a double security setup for entering the account. For example, if gmail is sending a code to a mobile phone to enter the account. In that case, you will not be able to scan through the account that is set.

    Sent from my SM-G935F using Tapatalk


  2. #12
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: m2535dn stopped scanning to gmail

    If the rest of the MFD communications work okay.
    You might like to test for out of date security certificate on the MFD?
    Dump the certificate and reinstall with a new one.

    Being Wi-Fi comms check that no one else is using roaming devices with a fixed/alloc IP address which might be getting a conflict IP with the MFD. Ie phone laptop...
    Such be the case move the fixed IP address of the MFD up out of range of any DHCP
    allocation.
    What is the comms speed of the network. I'm thinking in terms of device handshake and throttle back or retries before dropping out.

    What if we could count the stars... , what number would you stop at...?"
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  3. #13
    Trusted Tech 50+ Posts
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    Re: m2535dn stopped scanning to gmail

    Quote Originally Posted by JR2ALTA View Post
    try gmail ip address instead of hostname 173.194.74.100
    PING smtp.gmail.com (173.194.175.109)
    44 bytes from 173.194.175.109 : icmp_seq=0 ttl=48 time=42 ms
    44 bytes from 173.194.175.109 : icmp_seq=1 ttl=48 time=23 ms
    --- smtp.gmail.com ping statistics ---
    2 packets transmitted, 2 packets received, lost 0.0 %


    Sent from my iPhone using Tapatalk


  4. #14
    Service Manager 1,000+ Posts
    m2535dn stopped scanning to gmail


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    Re: m2535dn stopped scanning to gmail

    Quote Originally Posted by Brianneoe View Post
    PING smtp.gmail.com (173.194.175.109)
    44 bytes from 173.194.175.109 : icmp_seq=0 ttl=48 time=42 ms
    44 bytes from 173.194.175.109 : icmp_seq=1 ttl=48 time=23 ms
    --- smtp.gmail.com ping statistics ---
    2 packets transmitted, 2 packets received, lost 0.0 %


    Sent from my iPhone using Tapatalk
    Yea....I'm thinking Gmail may have more than one server. but thanks.


  5. #15
    Trusted Tech 50+ Posts
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    Re: m2535dn stopped scanning to gmail

    My bad


    Sent from my iPhone using Tapatalk


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