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  1. #1
    Senior Tech 250+ Posts n25an's Avatar
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    ta 6501i jamming

    I got a 6501i... customer complained its jammming...
    I went in found rollers from tray 1 and 2 and high capacity tray worn down...
    replaced them... got one jam... took all the paperfeed sections out and reseated... ran like a champ...
    Customer called back... machine is jamming... cam back ran 400 pages on each tray... nothing... tray 1, tray 2 and high capacity...

    jam codes are 511, 512, 533

    message for codes multiple sheets fed in tray 1, 2, 3

    error means feed sensor does not turn off during paper feed...

    I have done rollers... firmware... and visual inspection... nothing blocking the path...

    I am thinking its the paperfeed clutches or a solenoid if there is one there...

    checking if I am barking up the wrong tree or if there is another direction that I need to think of...

    Last edited by n25an; 06-26-2017 at 12:43 AM.
    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  2. #2
    Master Of The Obvious 10,000+ Posts
    ta 6501i jamming

    blackcat4866's Avatar
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    Re: ta 6501i jamming

    Clutches. They will all look about the same: spilling rust dust everywhere
    (8) 302KV44041

    4 for lower desks #3/4
    4 for trays #1/2

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
    Senior Tech 250+ Posts n25an's Avatar
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    Re: ta 6501i jamming

    sounds like you are talking about the clutches in the paper drive units
    parts drive unit paperdeck 303NF94040
    parts feed drive unit h 302N493030
    also would you mess with the one way clutches on the paperfeed rollers,,,???

    Quote Originally Posted by blackcat4866 View Post
    Clutches. They will all look about the same: spilling rust dust everywhere
    (8) 302KV44041

    4 for lower desks #3/4
    4 for trays #1/2


    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  4. #4
    Master Of The Obvious 10,000+ Posts
    ta 6501i jamming

    blackcat4866's Avatar
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    Re: ta 6501i jamming

    Quote Originally Posted by n25an View Post
    sounds like you are talking about the clutches in the paper drive units
    parts drive unit paperdeck 303NF94040
    parts feed drive unit h 302N493030 ...
    Yes.

    Quote Originally Posted by n25an View Post
    ... also would you mess with the one way clutches on the paper feed rollers,,,???
    Probably not. I can't say that I've seen one of those Kyocera one-ways fail.
    Only if the clutches didn't do it.
    =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  5. #5
    Senior Tech 250+ Posts n25an's Avatar
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    Re: ta 6501i jamming

    thanks so much... just one more question... if I can beg your indulgence... in the service manual where it says you will see the stain when it fails what does that mean... is that referring to rust...???

    Quote Originally Posted by blackcat4866 View Post
    Yes.



    Probably not. I can't say that I've seen one of those Kyocera one-ways fail.
    Only if the clutches didn't do it.
    =^..^=


    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  6. #6
    Master Of The Obvious 10,000+ Posts
    ta 6501i jamming

    blackcat4866's Avatar
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    Re: ta 6501i jamming

    I haven't seen that particular notation, but yes that's plausible. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  7. #7
    Senior Tech 250+ Posts n25an's Avatar
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    Re: ta 6501i jamming

    I updated the firmware again... and ordered the parts... hopefully that will fix it... thanks again...

    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  8. #8
    Senior Tech 250+ Posts n25an's Avatar
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    Re: ta 6501i jamming

    there are 9 clutches... 8 in the gearboxes... and 1 outside... that was fun... not...

    Sad To Say I Don't Have a Life
    I do this stuff on the weekends too

  9. #9
    Senior Tech 100+ Posts
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    Re: ta 6501i jamming

    Quote Originally Posted by n25an View Post
    there are 9 clutches... 8 in the gearboxes... and 1 outside... that was fun... not...

    It gets better after doing 10 or 15


  10. #10
    Ghoulscout 500+ Posts Kidaver's Avatar
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    Re: ta 6501i jamming

    There is a black cover guide you have to remove on the paper feed units when replacing the feed rollers....lazy techs will not screw these back in or even put them back in and you will get jams and skewing all day long

    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

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