Good day all
I have a problem when scanning A4 to mail.
The image cuts 23mm of the top and bottom of the pages when scanning portrait and when scanning A4 landscape, it rotates the image and only scans half the image.
The Firmware is up to date and since the machine is connected and installed with MyQ Management software, no one can change the defaults on the device or server.
If I copy A4 landscape or portrait, everything is perfect. I have checked original and scan defaults but all seem okay.
Any ideas?
doc20170713121009.pdf
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