FS3040idn display and keyboard dead

**Daveyboy** · 07-13-2017

Hi,

I have a customer with with FS3040 and the machine comes to life but the buttons and display are dead.
Any ideas?

**Scott** · 07-13-2017

possible button stuck?? replace keyboard?

**Daveyboy** · 07-13-2017

Originally Posted by Scott

possible button stuck?? replace keyboard?

Hi tried checking anything like that.
I've spoke to a friend at Kyocera and they have never had it.
The machine initialises but screen and buttons dead no ready light etc.

**gtheflea** · 07-26-2017

Originally Posted by Daveyboy

Hi tried checking anything like that.
I've spoke to a friend at Kyocera and they have never had it.
The machine initialises but screen and buttons dead no ready light etc.

Have you tried updating the machine firmware?

**Phil B.** · 07-26-2017

Originally Posted by Daveyboy

Hi,

I have a customer with with FS3040 and the machine comes to life but the buttons and display are dead.
Any ideas?

has anyone worked on it recently? if not sounds like it could be the display controller bd or the display it's self. do you have a scrap machine that you can rob the parts off of for test? I would start with the display.

**HenryT2** · 07-26-2017

Originally Posted by Phil B.

has anyone worked on it recently? if not sounds like it could be the display controller bd or the display it's self. do you have a scrap machine that you can rob the parts off of for test? I would start with the display.

I've had a similar situation , and found loose connections to the display PWB .