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  1. #1
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    FS3040idn display and keyboard dead

    Hi,

    I have a customer with with FS3040 and the machine comes to life but the buttons and display are dead.
    Any ideas?


  2. #2
    Technician Scott's Avatar
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    Re: FS3040idn display and keyboard dead

    possible button stuck?? replace keyboard?


  3. #3
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    Re: FS3040idn display and keyboard dead

    Quote Originally Posted by Scott View Post
    possible button stuck?? replace keyboard?
    Hi tried checking anything like that.
    I've spoke to a friend at Kyocera and they have never had it.
    The machine initialises but screen and buttons dead no ready light etc.


  4. #4
    Technician gtheflea's Avatar
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    Re: FS3040idn display and keyboard dead

    Quote Originally Posted by Daveyboy View Post
    Hi tried checking anything like that.
    I've spoke to a friend at Kyocera and they have never had it.
    The machine initialises but screen and buttons dead no ready light etc.
    Have you tried updating the machine firmware?


  5. #5
    Field Supervisor 500+ Posts Phil B.'s Avatar
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    Re: FS3040idn display and keyboard dead

    Quote Originally Posted by Daveyboy View Post
    Hi,

    I have a customer with with FS3040 and the machine comes to life but the buttons and display are dead.
    Any ideas?
    has anyone worked on it recently? if not sounds like it could be the display controller bd or the display it's self. do you have a scrap machine that you can rob the parts off of for test? I would start with the display.


  6. #6
    Field Supervisor 500+ Posts HenryT2's Avatar
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    Re: FS3040idn display and keyboard dead

    Quote Originally Posted by Phil B. View Post
    has anyone worked on it recently? if not sounds like it could be the display controller bd or the display it's self. do you have a scrap machine that you can rob the parts off of for test? I would start with the display.
    I've had a similar situation , and found loose connections to the display PWB .

    "The Senility Prayer" . . .
    God grant me the senility to forget the people I never liked, the good fortune to run into the ones I do, and the eyesight to tell the difference.

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