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  1. #1
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    Exclamation Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    Dear Kyocera Experts,

    I have recently bought a reconditioned KM Taskalfa 5500i and i just come up with the problem that in "Duplex tab 2sided to 2sided copy option is not displaying up". 1sided to 2 sided is there and i am using the feeder for 1 sided to 2sided.

    Please any help.


    Regards

    Khawar Hayat
    PH: 00923156076007


  2. #2
    Master Of The Obvious 10,000+ Posts
    Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    blackcat4866's Avatar
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    Re: Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    Check to see if you have an error condition for the document feeder second side CIS. After the first time the error is displayed that part of the DF will be isolated. This was very common on the Saturn series. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
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    Re: Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    How much memory is showing up installed on the 5500? Early versions of this machine required optional memory upgrade to do 2 sided originals.


  4. #4
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    Re: Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    Quote Originally Posted by blackcat4866 View Post
    Check to see if you have an error condition for the document feeder second side CIS. After the first time the error is displayed that part of the DF will be isolated. This was very common on the Saturn series. =^..^=

    Dear there is not error indication everything is alright but nothing in troubleshooting mode that can help. also no help with 021 program or factory reset.


    should i change the adf?


  5. #5
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    Re: Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    Quote Originally Posted by darry1322 View Post
    How much memory is showing up installed on the 5500? Early versions of this machine required optional memory upgrade to do 2 sided originals.
    1gb


  6. #6
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    Re: Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    Quote Originally Posted by spid3rguy View Post
    1gb
    Upgradable to 2 gb. Later versions shipped with 2gb standard for duplex copying with the DP771.


  7. #7
    Master Of The Obvious 10,000+ Posts
    Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    blackcat4866's Avatar
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    Re: Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    Quote Originally Posted by spid3rguy View Post
    Dear there is not error indication everything is alright but nothing in troubleshooting mode that can help. also no help with 021 program or factory reset.


    should i change the adf?
    U906 would have been a better choice. U021 wipes the entire machine to no good purpose. Nothing on the error log? (Not any more.). =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  8. #8
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    Re: Taskalfa 5500i 2Sided-2sided copy option is not displaying in Duplex tab

    Quote Originally Posted by blackcat4866 View Post
    U906 would have been a better choice. U021 wipes the entire machine to no good purpose. Nothing on the error log? (Not any more.). =^..^=
    Ok thnks for the amazing help!@darry and blackcat. Just consult with the Supplier. He also said the same as i have to upgrade from 1gb to 2gb and sure he will send the 1gb stick to me asap.


    Regards

    Khawar


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