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  1. #1
    Trusted Tech 50+ Posts The_Murph's Avatar
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    ECOSYS P6035cdn with recurring CFFFF errors.

    Hello all,

    Working with an ECOSYS P6035cdn printer, it is one of a fleet of 5 like machines at this particular office. 2-3 times a week for the last 2 weeks, between 8 & 8:45 this particular machine throws a CFFFF error and requires a restart. There is only one mention of this in any documentation that I can find and that pertains specifically to a failed firmware update (during firmware update) which this is not that. I haven't been able to ascertain if there is something specific that is being run, however, this does not occur on other same-model equipment in this office. I'm really just fishing to see if anyone has run across this issue.

    I ran the emergency firmware update procedure as prescribed by the manual, everything is latest and greatest.

    Thanks in advance, hopefully I've phrased this properly to avoid the obligatory "ask the right question" guff!

    If you phrase your inquiry properly, you will get the answers you seek...

    Good Luck ... You'll need it! HAHAHA!

    ~Big Dan~

  2. #2
    Senior Tech 250+ Posts
    ECOSYS P6035cdn with recurring CFFFF errors.


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    Re: ECOSYS P6035cdn with recurring CFFFF errors.

    Quote Originally Posted by The_Murph View Post
    Hello all,

    Working with an ECOSYS P6035cdn printer, it is one of a fleet of 5 like machines at this particular office. 2-3 times a week for the last 2 weeks, between 8 & 8:45 this particular machine throws a CFFFF error and requires a restart. There is only one mention of this in any documentation that I can find and that pertains specifically to a failed firmware update (during firmware update) which this is not that. I haven't been able to ascertain if there is something specific that is being run, however, this does not occur on other same-model equipment in this office. I'm really just fishing to see if anyone has run across this issue.

    I ran the emergency firmware update procedure as prescribed by the manual, everything is latest and greatest.

    Thanks in advance, hopefully I've phrased this properly to avoid the obligatory "ask the right question" guff!
    Have not seen this specific problem, but since you say that the firmware is up to date and the problem occurs at a fairly specific time, is the time set in the printer within five minutes of the network time? I am reaching a little here but we did have a unit a while back that did strange things only to discover that it's clock was out of sync with the network. On a Windows server network [from Winserver 2008 0n] the devices time must be within five minutes of the network time otherwise it can cause a problem and get blocked by the network. Just wondering if this may not be the case as it seems that your problem is happening at a specific time frame. It may be a long shot but at least worth a check.


  3. #3
    Master Of The Obvious 10,000+ Posts
    ECOSYS P6035cdn with recurring CFFFF errors.

    blackcat4866's Avatar
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    Re: ECOSYS P6035cdn with recurring CFFFF errors.

    Maybe it would be a good idea to hook up the power quality analyzer just to see what the power is doing at the moment of the error? Sure this machine doesn't draw much current, but that doesn't exclude power issues. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  4. #4
    Trusted Tech 50+ Posts The_Murph's Avatar
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    Re: ECOSYS P6035cdn with recurring CFFFF errors.

    Thank you guys for your suggestions, I have been working with Kyo support on this and I have an idea whats happening. I will report back on this once the engineers respond/verify my findings (I don't want to pass on false information if I'm incorrect).

    ***on a side note, its kind of cool to have stumped the forum!

    If you phrase your inquiry properly, you will get the answers you seek...

    Good Luck ... You'll need it! HAHAHA!

    ~Big Dan~

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