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  1. #1
    Senior Tech 100+ Posts
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    KM 5050I "adding toner"

    Hi folks,
    have a machine thats keeps saying adding toner, cust. is using "em" TK 717 toner, swapped acouple different cartridges to be sure. So I replaced belt drive, ans couple..I dont see anything obvious, machine does the clicking noise. I've it before on the KM 8580, I think, ut this is different set up.Heck, what am I missing...? at first , I thought it was a spring clutch, but not the case , here..please any help appreciated !..

    Thanks,
    Jaime,
    I.C.S.


  2. #2
    Master Of The Obvious 10,000+ Posts
    KM 5050I "adding toner"

    blackcat4866's Avatar
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    Re: KM 5050I "adding toner"

    Is it the right drive coupler? The only difference between the Falcon I/II toner and the Falcon III toner is a change in drive coupler. Other than the nomenclature they are indistinguishable. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  3. #3
    Senior Tech 250+ Posts
    KM 5050I "adding toner"


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    Re: KM 5050I "adding toner"

    Quote Originally Posted by jper34 View Post
    Hi folks,
    have a machine thats keeps saying adding toner, cust. is using "em" TK 717 toner, swapped acouple different cartridges to be sure. So I replaced belt drive, ans couple..I dont see anything obvious, machine does the clicking noise. I've it before on the KM 8580, I think, ut this is different set up.Heck, what am I missing...? at first , I thought it was a spring clutch, but not the case , here..please any help appreciated !..

    Thanks,
    Jaime,
    I.C.S.
    Have you run SIM 130 to adjust the toner level in the developer? If you have done this you may have a bad toner sensor in the DV unit which is not detecting the toner level. this is would be where I would start.


  4. #4
    Service Manager 50+ Posts eddie110171's Avatar
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    Re: KM 5050I "adding toner"

    Hello, 5050i was a unit created for Ikon and it had it's own special toner. A standard TK-717 will not work in it. The toner was only available through Ikon dealers. You can change the toner drive coupler and it will then run the standard toner and set the model destination to 2 for Kyocera or 66 for Copystar and you should be fine.


  5. #5
    Senior Tech 250+ Posts Geo's Avatar
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    Re: KM 5050I "adding toner"

    What everybody said ..mismatch between the drive coupler and cartridge , you need the correct cartridge... The clicking sound is a dead giveaway...

    Cheers..


  6. #6
    Senior Tech 100+ Posts
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    Re: KM 5050I "adding toner"

    [QUOTE=Geo;578536]What everybody said ..mismatch between the drive coupler and cartridge , you need the correct cartridge... The clicking sound is a dead giveaway...

    Cheers..[/QUOTE
    Hi Folks,
    Thanks for the in put, I did replace the coupler gear,part# 302GR31010, along with the drive belt..the toner customer has is "oem" TK-717..which would the toner needed..does the 5050I series make the difference..? Is there a toner for this model other than TK-717 that I can try...?


  7. #7
    Service Manager 50+ Posts eddie110171's Avatar
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    Re: KM 5050I "adding toner"

    The correct toner is a TK-713

    Attached Images Attached Images

  8. #8
    Senior Tech 100+ Posts
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    Re: KM 5050I "adding toner"

    Quote Originally Posted by eddie110171 View Post
    The correct toner is a TK-713
    Hi Guys,

    Thanks so much for all the help!!..as I mentioned, I did replace the drive belt and coupler gear, went back today with another(different) toner TK-717,I matched up the old coupler gear, just to see...when I arrived, I did go into service mode and change destination to "2" as advised, once I did that, copier is FIXED !!..Once again thanks !!
    now customer can just continue to use TK-717, which they had just purchased 2 new "oem" toners..so they are also happy !
    just wanted everyone to know the results...now I'm the hero in the eyes of the customer, only down side, I was hoping to sell them a re-rufurbed kyocera 3010I....
    Jaime
    Indep. Copier Svc.


  9. #9
    Master Of The Obvious 10,000+ Posts
    KM 5050I "adding toner"

    blackcat4866's Avatar
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    Re: KM 5050I "adding toner"

    Congratulations on your success. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

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