I'm wondering if anyone here has a convenient method to recover from a firmware mess.
Somehow, the firmware for an Ecosys M3040idn was used to update an M-3540idn copier. The update went through surprisingly, and now the copier thinks it's an M-3040idn.
Strangely, everything seems fine... except the fax function is now gone.
I tried using the correct firmware on another stick, but it never updates the engine file, and fax isn't listed on the screen of modules updating.
I tried the emergency procedure , but nothing different was the outcome. I tried renaming the correct file to the incorrect extension (2NY instead of 2NM), still no update.
Anyone on here have more insight into how the firmware files relate to each other or how to un-screw this copier short of replacing the mobo?
Sparky
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