I replaced the rear cover because the sensor flag in that cover that is used for duplex copies had been bent such that it was hitting other parts of the guides and wrinkling the lead edge of the paper and slowing it down and causing jams . When I replaced the part , the machine worked fine for about 3 months , now the flag has been bent again and the rear cover is needed again as the flag can not be ordered separately . All I can figure is that someone may be being a bit rough with or removing paper jams incorrectly . Has anyone else had this problem and maybe have an idea as to why it has recurred so soon . I checked with one of my vendors and they looked at the tech bulletins for this machine and saw nothing relating to this issue . Customer wants clarity as to why this happened again so soon before I order the part . Thanks in advance , Ark .
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