Originally Posted by
Kevin57
Hi People! I have a customer with a Kyocera taskalfa 4500i that won't pull paper from the MP(bypass) tray went a print job is sent to the copier. I go to the printer page setup and select the MP tray with everything else set at default mode. I send the job to the printer/copier and it doesn't do anything. Meanwhile the print job just sits in the queue and does nothing else. I have tried reloading the drivers but that doesn't seem to make a difference. Has anyone seen this before or have a clue what could be creating this problem. One other thing, when I go to the machine and load paper in the MP tray and put a original on the glass/doc feeder and press the start button. Then the machine requires you to press the start button to actually start the process or else the machine will sit there with paper size error on the display. This is after selecting the correct paper size and paper type in the MP tray function. Oddly enough, when the machine was first installed about 9 months ago there was never this problem. Thanks!!!
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