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Thread: Paper cut setup

  1. #1
    Senior Tech 250+ Posts Geo's Avatar
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    Paper cut setup

    Hi All

    For those that have integrated paper cut with Kyocera , do you have any does or don't when setting up paper cut and using HID swipe cards. We seem to be having a problem getting the HID reader and disks to work properly. Specifically , when waving the disks , the reader is working but the numbers are not showing up in field, however when entering the numbers manually it works...
    Any ideas?

    Thanks much
    Geo

    p.s Happy Thanksgiving..


  2. #2
    Service Manager 1,000+ Posts tmaged's Avatar
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    Re: Paper cut setup

    You may need to get the software & configure the reader. Hook up the card reader to a laptop & open notepad. It should display what it sees when you use a card.
    If that's working corectly, you might need to set the reader up to use a certain number of characters or something.

    Hope that helps !
    -Tony


    www.dtios.com
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  3. #3
    Senior Tech 250+ Posts
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    Re: Paper cut setup

    Had the same issue recently with an existing card not working with new machines.As tmaged said ,we used app blaster to reconfigure the card readers .Another point is if you upgrade firmware be sure to disable papercut first as we have had a few crash when we haven't


  4. #4
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    Re: Paper cut setup

    What is a " app blaster " ?


    Quote Originally Posted by ss12 View Post
    Had the same issue recently with an existing card not working with new machines.As tmaged said ,we used app blaster to reconfigure the card readers .Another point is if you upgrade firmware be sure to disable papercut first as we have had a few crash when we haven't



  5. #5
    Senior Tech 250+ Posts
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    Re: Paper cut setup

    It's the name of the programme used to rewrite the card readers


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