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  1. #1
    Defective Technician 50+ Posts
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    Jun 2008
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    CS-8001i C 9070 after Firmware Update (V 6.02)

    Went to this machine to clean the scan glass for a line and updated the firmware immediately after. I just saw the latest Firmware on the new Copystar Central Website, it was posted 11/28/2017. I don't normally do firmware updates when they first come out but I did in this case. As soon as I rebooted the machine this error code came up, 906 would not clear it, only turning the machine off and on a few times would bring the machine to ready, but "cannot scan two sided originals" shows up on the panel. I pulled the 6.01 version off my laptop and installed the older version, but no change to the condition. I checked all the connections per the manual but nothing helped. According to the book it's a bad DP SHD PCB, I think it was caused by the firmware, or maybe it was a coincidence it just happened at the same time I showed up? I'm going to call the Hotline to see if anyone else had this issue, anyway has anyone here experienced this issue on this model? Any help would be appreciated. Thanks

  2. #2
    Defective Technician 50+ Posts
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    Re: CS-8001i C 9070 after Firmware Update (V 6.02)

    Called the Rep, problem is with the Firmware, need to download 6.02 again (Full Version) to resolve the issue.

  3. #3
    Field Supervisor 500+ Posts ntbann's Avatar
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    Re: CS-8001i C 9070 after Firmware Update (V 6.02)

    We had to get special firmware from kyo as back dating firmware did not work.

  4. #4
    Defective Technician 50+ Posts
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    Re: CS-8001i C 9070 after Firmware Update (V 6.02)

    You are correct. I am waiting for it to arrive.

  5. #5
    Defective Technician 50+ Posts
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    Oceanside NY
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    Re: CS-8001i C 9070 after Firmware Update (V 6.02)

    Installed the patch firmware yesterday followed by V6.02, reset the error and everything is working. Thanks for the help.

  6. #6
    Senior Tech 100+ Posts
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    Re: CS-8001i C 9070 after Firmware Update (V 6.02)

    Awesome good to know I have the same exact problem

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