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Thread: CS 255

  1. #1
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    CS 255

    2017-12-06 085725.PDFWe have a Copystar CS255 and its printing fine except when you make copies. When making copies the page prints out all black, however sending a document to print from your computer the print is perfect its just scanning.
    We have almost 40G pages scanned and a total of 110,000 printed

    Last edited by jsimmons487; 1 Week Ago at 02:59 PM.

  2. #2
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    Re: CS 255

    Quote Originally Posted by jsimmons487 View Post
    We have a Copystar CS255 and its printing fine except when you make copies. When making copies the page prints out all black, however sending a document to print from your computer the print is perfect its just scanning.
    We have almost 40G pages scanned and a total of 110,000 printed
    How does it scan to file?


    Sent from my iPhone using Tapatalk


  3. #3
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    Re: CS 255

    Never used scan to file, should I try that


  4. #4
    Senior Tech 250+ Posts B0265's Avatar
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    Re: CS 255

    Check the scanner lock lever at the rear left side.


  5. #5
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    Re: CS 255

    The scanner does move, it also lights up


  6. #6
    Master Of The Obvious 10,000+ Posts
    CS 255

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    Re: CS 255

    It's very easy to lock the scanner. I've done it without even knowing I've done it. All you have to do is grab the machine at the left rear corner, to move it.

    What usually happens is that the scanner lock prevents the scanner from reaching the slit glass. It can still copy from the glass, but not through the DP.

    Check the scanner lock. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  7. #7
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    Re: CS 255

    Ill do that first thing I get to the office


  8. #8
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    Re: CS 255

    I just checked and the scanner is unlocked2017-12-06 085725.PDF

    Quote Originally Posted by B0265 View Post
    Check the scanner lock lever at the rear left side.



  9. #9
    Senior Tech 250+ Posts B0265's Avatar
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    Re: CS 255

    Then it might be a defective main board.


  10. #10
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    Re: CS 255

    I did scan from desktop and it looks the same as the copy scanned as copy from the copier

    Quote Originally Posted by shamgar1981 View Post
    How does it scan to file?


    Sent from my iPhone using Tapatalk



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