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  1. #1
    Senior Tech 100+ Posts COPYDOCAZ's Avatar
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    Task Alpha 300ci

    I have a 300ci that is jamming at the transfer belt I read on this site that there is an update with new Mylars. I need a part number for the kit also the update info.
    Thanks
    Mark

  2. #2
    Trusted Tech 50+ Posts itchyfinger@att.net's Avatar
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    Re: Task Alpha 300ci

    Copystar just released letter stating that as of January 1, 2018 parts for this unit are discontinued. all inventory will be depleted by 12-31-18 if you order the entire belt assembly the updates will be in it. you will need to make sure the firmware is up to date when you install it. may be time to upgrade the customer. belt # 302JZ93070

  3. #3
    Field Supervisor 500+ Posts
    Task Alpha 300ci


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    Re: Task Alpha 300ci

    Quote Originally Posted by COPYDOCAZ View Post
    I have a 300ci that is jamming at the transfer belt I read on this site that there is an update with new Mylars. I need a part number for the kit also the update info.
    Thanks
    Mark

    Most of my 300Ci's jamming at the transfer belt were because of the rubber edge of the belt coming loose and binding the belt.

  4. #4
    Master Of The Obvious 10,000+ Posts
    Task Alpha 300ci

    blackcat4866's Avatar
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    Re: Task Alpha 300ci

    Jam codes? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    Senior Tech 100+ Posts COPYDOCAZ's Avatar
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    Re: Task Alpha 300ci

    i AM ORDERING THE NEW BELT THANKS FOR THE HELP GUYS

  6. #6
    Trusted Tech 50+ Posts tonerleak's Avatar
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    Re: Task Alpha 300ci

    J31 caused by torn/defective transfer belt.

  7. #7
    Senior Tech 250+ Posts
    Task Alpha 300ci


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    Re: Task Alpha 300ci

    I have a 300ci that give me J31, but it jam only when printing from the computer and only when the copier is in sleep mode.

    (I posted a question about it last week).

    Hytec support suggest updating the firmware.

    Anyone of you guys encounter a similar j31 with those circumstances?

    Thanks

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