Customer called with C0100 code tried to reset powered off and unplugged machine. Code came right back so toke them to unplug and try again later (can’t get out here until Monday).
customer called back and said after restarting again code C6000.
wouldnt clear with U163, so I will be taking a fuser with me on Monday but still concerned about the initial
C0100 code.
any suggestions if related?
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